Summary
Overview
Work History
Education
Skills
References
Languages
Affiliations
References
Timeline
Generic
BIANNY PICHARDO

BIANNY PICHARDO

Astoria,NY

Summary

Office Manager with proven expertise in project management and team leadership at Structural Preservation Systems. Demonstrated skills in travel coordination and invoice processing, resulting in improved operational efficiency and robust client relationships. Achievements include notable increases in customer satisfaction and productivity. Committed to upholding high performance standards across all operations.

Overview

27
27
years of professional experience

Work History

Office Manager

Structural Preservation Systems
Long Island City, NY
10.2017 - Current
  • Oversaw scheduling, travel arrangements, and meeting logistics for executive staff.
  • Trained and supervised administrative staff to uphold high performance standards.
  • Facilitated interdepartmental communication to enhance project execution.
  • Organized company events and meetings to promote team engagement.
  • Maintained an efficient filing system for records and correspondence.
  • Managed front desk operations, greeting visitors and directing inquiries appropriately.
  • Tracked invoices and payments to ensure accuracy in accounts receivable and payable.
  • Resolved customer inquiries promptly while fostering positive client relationships.

Office Manager

Faberge
New York, NY
10.2011 - 04.2017
  • Optimized staff productivity through training, coaching, and disciplinary measures to enhance performance.
  • Coordinated office operations and procedures, including time sheets, expenses, and correspondence management.
  • Ensured compliance with human resource requirements, maintaining secure and up-to-date personnel files.
  • Streamlined filing systems for effective record retention, transfer, and disposal per schedules.
  • Liaised with agencies and organizations globally to foster efficient office operations.
  • Managed domestic and international travel logistics, covering flights, accommodations, and transport.
  • Supervised front-desk operations, managing calls, deliveries, guests, and security systems.
  • Conducted comprehensive onboarding for new employees on office procedures and software.

Executive Sales Assistant

STS Jewels, Inc.
Long Island City, NY
01.1999 - 01.2009
  • Managed office administration and provided executive support for sales team.
  • Coordinated domestic and international travel arrangements while maintaining multiple calendars.
  • Screened and answered high volume of phone calls, ensuring prompt communication.
  • Communicated with major clients including QVC, HSN, TSC, and MBI to develop pricing proposals.
  • Ensured exceptional customer service, leading to increased client retention and satisfaction.
  • Performed data entry for customer orders and tracked both domestic and international supplies.
  • Sorted, inspected, labeled orders prior to shipping, and prepared customer invoices.
  • Collaborated with suppliers for packing materials and jewelry supply procurement.

Education

Professional Development/Specialized Training - Computer Applications Specialist

Wood Tobe-Coburn School
New York, NY

Skills

  • Office administration
  • Project management
  • Travel coordination
  • Invoice processing
  • Customer service
  • Event planning
  • Record management
  • Employee training
  • Data entry
  • Document management
  • Scheduling and calendar management
  • Mail handling
  • Vendor engagement
  • Staff training
  • Payroll processing
  • Supply management
  • Staff hiring
  • Inventory control

References

Available Upon Request

Languages

English
Full Professional
Spanish
Native/ Bilingual

Affiliations

  • Travel

References

References available upon request.

Timeline

Office Manager

Structural Preservation Systems
10.2017 - Current

Office Manager

Faberge
10.2011 - 04.2017

Executive Sales Assistant

STS Jewels, Inc.
01.1999 - 01.2009

Professional Development/Specialized Training - Computer Applications Specialist

Wood Tobe-Coburn School

Similar Profiles

CREATE PROFILE