Bibi Kulsum
Springfield,Virginia
Overview
11
11
years of professional experience
Work History
Processing Clerk
United States Postal Office
Merrifield, Virginia
11.2022 - 02.2023
- Processed and sorted large volumes of mail and packages, ensuring accuracy and timely distribution.
- Operated mail processing equipment and followed established procedures to support daily postal operations.
- Organized and prepared outgoing mail for distribution, maintaining accuracy and attention to detail.
- Collaborated with coworkers and supervisors to coordinate workflow and meet operational goals.
- Maintained a safe and organized workspace by following workplace safety standards and proper handling procedures.
- Adapted to changing workloads and priorities while completing assigned tasks within established deadlines.
- Demonstrated reliability and accountability by working independently, following instructions, and completing responsibilities with minimal supervision.
Food Service Team Member
Sharks Fish & Chicken
Temple Hills, Maryland
03.2020 - 11.2022
- Prepared and served food while following proper food handling, hygiene, and sanitation standards.
- Provided friendly and efficient customer service, assisting with orders, payments, and customer inquiries.
- Maintained clean, organized, and sanitary kitchen and dining areas to ensure a safe and welcoming environment.
- Collaborated with kitchen staff and coworkers to coordinate orders and maintain smooth operations during busy service hours.
- Handled customer concerns and unexpected situations professionally, using strong communication and problem-solving skills.
- Balanced cashier and kitchen responsibilities while managing time effectively and adapting to changing priorities.
Assistant Manager
Sharmin's Daycare
Springfield, VA
06.2012 - 03.2020
- Assisted with managing daily childcare operations, helping maintain an organized, welcoming, and productive environment for children and staff.
- Supervised and delegated responsibilities to supporting staff, providing guidance and ensuring tasks were completed effectively.
- Supervised children of various age groups, encouraging positive behavior, independence, and the development of essential social skills.
- Coordinated meal and snack periods, promoting proper hygiene, good table manners, and a positive dining experience.
- Addressed behavioral concerns and resolved conflicts through patience, effective communication, and positive reinforcement.
- Established strong relationships with parents and guardians, maintaining open communication and addressing questions or concerns professionally.
- Organized and led educational and recreational activities that encouraged creativity, teamwork, and children's overall development.
- Worked closely with management to coordinate staff schedules, prioritize responsibilities, and ensure daily activities ran smoothly.
- Demonstrated strong judgment and adaptability when handling unexpected situations, resolving problems, and managing multiple responsibilities.
- Fostered a positive and inclusive environment by recognizing individual needs, encouraging respectful interactions, and building trust with children and families.
Education
Associate of Science - Business Administration
Kafil-Uddin Degree College
Bangladesh12-2002
Skills
- Child Supervision & Safety Awareness
- Classroom & Behavior Management
- Food Safety & Sanitation
- Communication Skills
- Patience & Understanding
- Conflict Resolution
- Teamwork & Collaboration
- Time Management
- Problem-Solving
- Adaptability & Multitasking
Timeline
Processing Clerk
United States Postal Office
11.2022 - 02.2023
Food Service Team Member
Sharks Fish & Chicken
03.2020 - 11.2022
Assistant Manager
Sharmin's Daycare
06.2012 - 03.2020
Associate of Science - Business Administration
Kafil-Uddin Degree College