BIBI MURRAY
Deer Park,USA
Summary
Dedicated and detail-oriented Sales Support Coordinator and Customer Service Professional with over 10 years of experience in administrative support, client relations, and order management. Proven ability to manage multiple priorities, support sales operations, and ensure smooth business processes. Certified Loan Signing Agent and Notary Public, skilled in handling confidential documents with accuracy and professionalism.
Overview
17
17
years of professional experience
Work History
Senior Customer Service Specialist
Petro Heat
03.2022 - Current
Independent Loan Signing Agent / Notary Public
06.2021 - Current
- Conduct mortgage, refinance, HELOC, and loan modification signings.
- Verify borrower identities, ensure compliance, and handle legal documentation.
- Collaborate with lenders, title companies, and attorneys for timely closings.
- Provide professional notary services for general documents and legal paperwork.
Sales Support Coordinator
Positive Promotions
04.2016 - 03.2020
- Managed order entry, invoicing, and data entry for senior sales manager.
- Assisted clients with order tracking, delivery coordination, and follow-ups.
- Prepared PowerPoint presentations and reports for management meetings.
- Processed client payments and maintained accurate transaction records.
- Oversaw all sales operations during manager’s absence.
Sales Support Coordinator / Customer Service Representative
Cablevision Systems
09.2008 - 02.2015
- Handled customer inquiries related to billing, service, and account management.
- Resolved customer issues promptly and maintained high satisfaction levels.
- Supported internal teams with account updates and documentation.
Education
Loan Signing Agent / Notary Public -
State of New York
Certificate - Contact Tracing
Johns Hopkins University
01.2020
Degree - Small Business Management
University of Guyana
01.1994
Skills
- Customer Service & Client Relations
- Data Entry & Order Processing
- Sales Support & Coordination
- Invoice and Payment Processing
- Microsoft Office & PowerPoint Presentations
- Problem Resolution & Communication
- Time Management & Multitasking
- Loan Signing & Notary Services
Languages
English
Timeline
Senior Customer Service Specialist
Petro Heat
03.2022 - Current
Independent Loan Signing Agent / Notary Public
06.2021 - Current
Sales Support Coordinator
Positive Promotions
04.2016 - 03.2020
Sales Support Coordinator / Customer Service Representative
Cablevision Systems
09.2008 - 02.2015
Certificate - Contact Tracing
Johns Hopkins University
Degree - Small Business Management
University of Guyana
Loan Signing Agent / Notary Public -
State of New York