BIBIAN HERNANDEZ
El Paso,Tx
Summary
Organized healthcare professional with expertise in patient assessment, care coordination, and case management. Proven ability to enhance patient outcomes through effective care planning and follow-up. Strong background in clinical assessment and discharge planning, fostering collaboration within healthcare teams to achieve organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Registered Nurse Case Manager
Enhabit
El Paso, TX
10.2024 - Current
- Evaluated patient progress and adjusted care plans to ensure continuity across healthcare settings.
- Collaborated with healthcare providers to optimize resource utilization for complex cases.
- Empowered patients and families through education and support for informed healthcare decisions.
- Enhanced patient outcomes by delivering comprehensive assessments and tailored care plans.
- Participated in on-call rotations to provide after-hours patient care.
- Authored initial assessments to develop individualized home care plans.
- Facilitated interdisciplinary communication via regular case conferences for optimal patient care.
- Advocated for patients by ensuring treatment goals were met and insurance limitations addressed.
Skilled Nurse
Angels of Care Pediatrics
El Paso, TX
07.2024 - Current
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized patient care plans.
- Served as liaison between patients, families, and medical teams to ensure effective communication.
- Conducted regular patient rounds, monitoring vital signs and symptoms to anticipate complications.
- Developed relationships with family members to provide emotional support during medical crises.
- Implemented evidence-based practice guidelines within nursing team to enhance care quality.
- Promoted safety culture in unit by adhering to protocols and advocating for improvements.
- Managed complex wound care treatments, resulting in improved healing rates and reduced infections.
- Increased patient satisfaction scores through empathetic communication and prompt response to concerns.
Nurse Extern Labor & Delivery
The Hospitals of Providence
02.2023 - 06.2024
- Supported patients with daily living activities, including bathing, dressing, and hygiene tasks.
- Facilitated patient ambulation utilizing mobility aids to minimize risk of injury.
- Monitored and recorded vital signs, promptly reporting changes to nursing staff.
- Observed and documented shifts in patient condition to prevent potential complications.
Nurse Extern Ortho/Neuro Trauma Unit
Del Sol Medical Center
El Paso, TX
09.2022 - 02.2023
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
- Monitored patient vital signs and reported any changes to nursing staff.
- Collaborated with supervising nurses to ensure quality care for all patients on the unit.
Medical Assistant
Border Regional Family Medicine Edgar D. Reyna M.D. P.A.
El Paso, TX
02.2017 - 10.2021
- Sanitized, restocked, and organized exam rooms and medical equipment for optimal functionality.
- Obtained patient medical histories, medication details, symptoms, and allergies accurately.
- Directed patients to exam rooms while answering questions and preparing for physician examinations.
- Managed medical records through efficient filing, organizing, and scanning of documents.
- Fostered trust with patients through effective communication and relationship-building skills.
- Maintained a safe clinical environment by adhering to infection control protocols and proper biohazard disposal.
- Assisted physicians during minor surgeries, ensuring operating room preparation and instrument sterilization.
- Performed phlebotomy tasks efficiently, minimizing discomfort during blood collection procedures.
Medical Assistant
Texas Tech University Health Science Center
El Paso, TX
11.2014 - 02.2017
- Facilitated patient education on treatment plans and medications to enhance understanding and compliance.
- Streamlined clinical workflow through implementation of electronic health records system.
- Recorded vital signs and updated patient records to improve patient care quality.
- Maintained supply inventory, ensuring availability for all procedures and treatments.
- Administered prescribed medications and injections, adhering to stringent safety protocols.
- Provided emergency support by administering first aid under physician supervision until further assistance arrived.
- Assisted in developing clinic policies and procedures to ensure regulatory compliance.
- Reduced wait times by efficiently processing insurance claims, verifying coverage, and obtaining pre-authorizations.
Lab Technician
Valley Medical Clinic
El Paso, TX
10.2012 - 10.2014
- Ensured adherence to departmental policies and procedures for optimal laboratory operations.
- Maintained accurate documentation of laboratory tests performed, enhancing traceability.
- Conducted routine quality control checks to guarantee precision and reliability of test results.
- Prepared reagents, media, and solutions for laboratory testing and analysis.
- Managed inventory of laboratory supplies, reducing waste and ensuring resource availability.
- Troubleshot equipment malfunctions, minimizing downtime and maintaining operational efficiency.
- Streamlined sample collection and processing procedures to enhance laboratory efficiency.
- Provided exceptional customer service to patients and healthcare providers, fostering strong relationships.
Education
Bachelor of Science - Nursing
Western Technical College
06.2024
Medical/Clinical Assistant - X-Ray Technology
Western Technical College
01.2015
Skills
- Communication skills
- Customer service and support
- Patient care and coordination
- Bilingual proficiency in Spanish
- Goal setting and evaluation
- Patient assessments and charting
Certification
- RN Licensed Multistate
- CMAA Clinical Medical Administrative Assistant
- CCMA Certified Clinical Medical Assistant
- CEHRS Certified Electronic Health Records Specialist
- CPT Certified Phlebotomy Technician
- CET Certified EKG Technician
- CPR/BLS for Healthcare Providers
COMMUNICATION
Additionally, now as a Nurse Extern, it is crucial to have extraordinary communication skills with patients, strong ethics, physical stamina, empathy, and teamwork. Performing several duties both administrative and clinical duties within the company is important.
LEADERSHIP
As a lead medical assistant/transcriptionist in the company, I had numerous responsibilities being the main point of contact, trainer, and Physician’s main assistant
Timeline
Registered Nurse Case Manager
Enhabit
10.2024 - Current
Skilled Nurse
Angels of Care Pediatrics
07.2024 - Current
Nurse Extern Labor & Delivery
The Hospitals of Providence
02.2023 - 06.2024
Nurse Extern Ortho/Neuro Trauma Unit
Del Sol Medical Center
09.2022 - 02.2023
Medical Assistant
Border Regional Family Medicine Edgar D. Reyna M.D. P.A.
02.2017 - 10.2021
Medical Assistant
Texas Tech University Health Science Center
11.2014 - 02.2017
Lab Technician
Valley Medical Clinic
10.2012 - 10.2014
Bachelor of Science - Nursing
Western Technical College
Medical/Clinical Assistant - X-Ray Technology
Western Technical College