Bibiana Espinosa Corona

• Conducted regular audits to maintain accurate inventory records and identify discrepancies.
• Performed data entry and completed proper paperwork.
• Completed physical inventory counts each day.
• Worked effectively with shippers to resolve shipment issues, damaged materials and shortages
• Improved inventory accuracy by implementing efficient tracking and management systems.
• Optimized storage space utilization with effective organization and layout planning.
• Managed vendor relationships, resolving issues promptly to minimize disruptions to the supply chain process.
• Manage inventory for two sites
• Implemented automated systems for enhanced efficiency in managing large volumes of products within tight deadlines.
• Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
• Requisitioned new supplies and maintained storage areas for smooth department operations.
• Maintained compliance with industry regulations by staying up-to-date on changes in legal requirements affecting inventory management practices.
• Led a team of inventory specialists, fostering an environment of collaboration, accountability, and high-performance standards.
• Over see over 29k locations for two buildings
• Manage over 50k SKUs.
• Train new supervisor, associates.
• Travel to train and support other DC's in the network.

• Collaborated with other departments to resolve shipment discrepancies, resulting in smoother operations and reduced delays.
• Streamlined inbound receiving processes by implementing efficient organization and storage techniques.
• Developed strong relationships with suppliers through clear communication and prompt resolution of issues, fostering a positive working relationship.
• Assisted in training new team members on company procedures and best practices, creating a knowledgeable workforce for consistent productivity levels.
• Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
• Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
• Handled day-to-day receiving overseeing more than 20 full containers overseas and local per day.

• Streamlined communication between drivers, customers, and management for improved customer satisfaction.
• Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
• Responded to high volume of phone and email requests to provide logistics information.
• Implemented GPS tracking system, improving route accuracy and minimizing delivery times.
• Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations
• Dispatch 42 drivers, including in unit deliveries in the DFW area including our linehauls outside of state.

Handled day-to-day returns overseeing more than 150 packages per day.

• Ensured timely refunds or exchanges for customers by closely monitoring the status of each return case from initiation through resolution.
• Answer over 100 emails/phone calls per day with any return's inquiries.

• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
• Provided excellent customer service to exceed customer expectations.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Assisted on daily basis with over 50 orders daily.

• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Performed daily bank cash/checks deposits.
• Bookkeeping for the daily sales.
• Audit 30 cashier sales and collected cash, debit and credit receipts.
• Lottery inventory and sales.