Summary
Overview
Work History
Education
Skills
Timeline
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Bibiana Quinones

Davie,FL

Summary

Proven leader and effective problem-solver with extensive experience at Walgreens, adept at cash handling and fostering team unity. Demonstrated ability to enhance customer satisfaction and streamline operations, showcasing a positive attitude and a commitment to safety and efficiency. Skilled in both interpersonal communication and meticulous record-keeping, achieving significant improvements in workplace productivity.

Overview

3
3
years of professional experience

Work History

Shift Leader

Walgreens
05.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Medical Assistant

Dr. Figuera Internal Medicine Private Practice
01.2024 - 05.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Front Desk Receptionist

Nova Southeastern University
08.2021 - 09.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Education

Bachelor of Science - Neuroscience

Nova Southeastern University
Davie, FL
05.2024

Skills

Positive Attitude

Cash Handling

Team Leadership

Problem-Solving

Timeline

Medical Assistant

Dr. Figuera Internal Medicine Private Practice
01.2024 - 05.2024

Shift Leader

Walgreens
05.2022 - Current

Front Desk Receptionist

Nova Southeastern University
08.2021 - 09.2023

Bachelor of Science - Neuroscience

Nova Southeastern University

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Bibiana Quinones