Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bibiana Flores

Lancaster,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Stitch Fix
03.2015 - Current
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Coordinated with other departments to improve overall company efficiency and effectiveness.
  • Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
  • Contributed to long-term strategic planning, helping shape organizational goals and objectives through thorough analysis of past performance data.
  • Enhanced employee productivity through regular training sessions and performance evaluations.
  • Streamlined operations by implementing efficient workflow processes and procedures.
  • Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
  • Coordinated with General Manager in different operational issues and promotional activities.

Flooring Sales Specialist

Home Depot
10.2021 - Current
  • Increased customer satisfaction by providing personalized flooring solutions tailored to individual needs.
  • Developed strong relationships with clients, leading to repeat business and referrals.
  • Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
  • Offered exceptional after-sales support, addressing client concerns and ensuring overall satisfaction.
  • Kept up-to-date with industry trends and new products, providing clients with the latest flooring solutions available.
  • Provided detailed product information to clients, enabling them to make informed decisions about their purchases.
  • Handled customer complaints professionally and effectively, turning potentially negative experiences into positive outcomes.
  • Assisted customers with selecting appropriate floor types and styles.
  • Managed efficient cash register operations.

Education

High School Diploma -

Odessa High School
Odessa, TX
05.2005

Skills

  • Mathematical Calculations
  • Flooring Knowledge
  • Microsoft Office proficiency
  • Customer Needs Assessment
  • Spreadsheet Tracking
  • Basic Computer Support
  • Organizational skills
  • Multitasking capabilities
  • Data analysis
  • Time management
  • Training coordination
  • Google Drive
  • Document Review

Languages

Spanish
Full Professional

Timeline

Flooring Sales Specialist

Home Depot
10.2021 - Current

Assistant Manager

Stitch Fix
03.2015 - Current

High School Diploma -

Odessa High School

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Bibiana Flores