Bibiano Prado
Arlington,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
01.2024 - Current
- Upheld positive work atmosphere through consistently displaying enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Exceeded performance metrics regularly, demonstrating strong work ethic and commitment to order fulfillment excellence.
- Picked and packed order items.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Warehouse Associate
Arrowhead/Stens
10.2022 - 11.2023
- Accurately pick parts, maintain stock and shipping supplies, Stock parts in proper locations & maintain warehouse cleanliness and orderliness.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Fulfillment Associate
Amazon
09.2020 - 03.2021
- Loaded & unloaded trucks, preparing packages to be shipped out or to be stowed.
- Taking carts full of boxes and then stowing them in correct location within warehouse.
- Followed procedures at all times for personal and team safety.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
Packer
Dallas Prep Kitchen
08.2019 - 06.2020
- Labeling all containers, packaging food and meals, prepped containers to be delivered; also worked as delivery driver.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Completed daily orders with expert picking and packing of shipments.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Mixer
American Masonry Supply
11.2017 - 08.2019
- Responsible for mixing sand, paint, cement, and water in order to create batches to create molds that are being sold.
- Maintaining clean working environment, machine maintenance, helping with stacking and packing molds being shipped.
- Ensured safety compliance, adhering to company guidelines and industry regulations during mixing operations.
- Reduced waste by optimizing ingredient measurements and maintaining accurate records.
Fulfillment Associate
Blue Apron
03.2017 - 10.2017
- Working on assembly line packing items into boxes, also assisted with prepping food prior to being packed, sanitation work, and food wellness.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
Apparel Department
Academy
05.2016 - 03.2017
- Assisted customers by informing them of product & sales knowledge.
- Maintained clean work environment while helping other departments when needed.
- Streamlined inventory management processes for increased efficiency and reduced stock discrepancies.
- Optimized floor layouts, resulting in improved customer flow and increased sales opportunities.
- Improved customer satisfaction by providing exceptional service and in-depth product knowledge.
- Organized seasonal promotions that drove foot traffic into the store, enhancing overall brand visibility.
Education
Diploma -
ARLINGTON HIGH SCHOOL
Arlington, TX05.2014
Skills
- Team work
- Quick learner
- Flexible Schedule
- Efficient
- Leadership
- Adaptability
- Detail oriented
- Flexible
- Customer Service
- Willing to Learn
- Relationship Building
- Customer Relationships
References
- Alex Garcia, 682-252-5694, former manager
- Shirley Fabela, 682-408-3473, former coworker
Timeline
Order Fulfillment Associate
Home Depot
01.2024 - Current
Warehouse Associate
Arrowhead/Stens
10.2022 - 11.2023
Fulfillment Associate
Amazon
09.2020 - 03.2021
Packer
Dallas Prep Kitchen
08.2019 - 06.2020
Mixer
American Masonry Supply
11.2017 - 08.2019
Fulfillment Associate
Blue Apron
03.2017 - 10.2017
Apparel Department
Academy
05.2016 - 03.2017
Diploma -
ARLINGTON HIGH SCHOOL
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