Bibi H Khan Khalil
Clerk
Queens,NY
Summary
Well-organized Clerk possessing proven file management, data entry and calendar maintenance talents. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information.
Hardworking and dependable clerk offering 5+ years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support clerical operations.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Clerk
Jzanus Ltd.
Franklin Square, NY
04.2018 - Current
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Performed data entry tasks to update customer accounts records.
- Verified accuracy of all paperwork prior to submission for processing.
- Created memos, letters, emails, reports, presentations as requested by management.
- Scanned documents into digital formats ensuring accuracy of content.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Utilized computer software programs to create reports, labels, forms.
- Supported office clerical functions using word processing and other software, email and office machines.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Filed correspondence and reports in accordance with corporate classification system.
- Answered telephones, directed calls and took messages.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Typed, formatted and edited correspondence and other documents.
- Computed, recorded and proofread data or reports.
- Trained staff members to perform work activities and use computer applications.
- Copied, sorted and filed records of office activities and business transactions.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Sales Associate
Macys Department Store
Queens, NY
10.2012 - 04.2018
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Used technology resources to assist customers in locating and selecting items.
- Trained new team members in cash register operation, stock procedures and customer services.
Sales Clerk
Dee II
Queens, NY
07.2009 - 09.2009
- Greeted customers and responded to inquiries in a professional manner.
- Processed sales transactions accurately and efficiently utilizing POS systems.
- Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
- Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Assisted in the development of store displays to promote products.
- Ensured that promotional materials were adequately stocked at all times.
- Performed price checks for items requested by customers when needed.
- Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.
- Followed up on customer requests or concerns in a timely manner.
- Adhered to company guidelines for cash register operations including proper opening and closing procedures.
- Balanced cash drawer at the end of each shift using appropriate methods of verification such as counting money or comparing receipts against daily totals.
Education
High School Diploma -
Franklin K. Lane
Brooklyn, NY07-2007
Skills
- Research
- Quality Control
- File Maintenance
- Database Entry
- Prioritization
- Meeting Coordination
- Confidentiality
- Peer Relationships
- Sales Expertise
- Verbal and Writing Communication
- Scanning and Copying
- Proofreading
Timeline
Clerk
Jzanus Ltd.
04.2018 - Current
Sales Associate
Macys Department Store
10.2012 - 04.2018
Sales Clerk
Dee II
07.2009 - 09.2009
High School Diploma -
Franklin K. Lane
Similar Profiles
Felicity VidalFelicity Vidal
Billing Specialist at Jzanus Home Care Inc.Billing Specialist at Jzanus Home Care Inc.
Rosheda ScotlandRosheda Scotland
Billing Specialist at Jzanus LtdBilling Specialist at Jzanus Ltd
Kamili DonaldKamili Donald
Personal Care Assistant at Jzanus Home Care AgencyPersonal Care Assistant at Jzanus Home Care Agency