Bibyana Rosado
San Diego,CA
Summary
Dynamic Training Manager with expertise in employee training, instructional design, and team development. Proven track record of enhancing training programs to improve employee performance and engagement.
Overview
19
19
years of professional experience
Work History
Training Manager
Sally Beauty
Las Vegas, Nevada
10.2007 - Current
- Developed training programs for beauty professionals at retail locations.
- Facilitated workshops on product knowledge and customer service skills.
- Assessed training needs through employee surveys and feedback sessions.
- Mentored team members to succeed and advance within department and company.
- Roleplayed various scenarios with teams to build confidence in handling situations.
- Monitored progress of trainees through feedback from managers and supervisors.
- Identified areas of improvement in existing training methods and procedures.
- Implemented training improvements to achieve desired results.
- Designed training schedules for new and existing employees.
- Approved new training techniques and suggested enhancements to optimize training programs.
- Managed budgeting process for training programs within the organization.
- Consulted with senior leaders to develop and execute strategy and provide regular updates.
- Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
- Effectively trained instructors and supervisors on techniques for managing employees.
- Evaluated employee skill levels and implemented new techniques to boost staff knowledge.
- Coordinated team leader motivational initiatives to incentivize professional growth and program improvements.
- Maintained corporate responsibility by staying up-to-date with laws affecting human resource training programs.
- Collaborated with management to align training with business objectives.
- Created instructional materials for new product launches and promotions.
- Mentored junior trainers to enhance their delivery and engagement skills.
- Evaluated training effectiveness through participant feedback and performance reviews.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
Education
James Madison High School
San Diego, CASome College (No Degree) - Business Administration And Management
City College
San Diego, CASkills
- Employee training
- Instructional design
- Training evaluation
- Program management
- Budget management
- Customer service
- Team development
- Effective communication
- Problem solving
- Relationship building
- Team direction
- New employee training
- Sales leadership development
- Budget administration
- Verbal and written communication
- Leadership training
- Strategic thinker
- Course planning
- Customized training
- Motivational speaking
- Coaching and mentoring
- Employee engagement
- Team development strategies
- New hire on-boarding
- Supply control
- Written and oral communication
- Process evaluation and enhancement
- Adaptive learning
- E-learning platforms
- FLUENT IN Spanish
References
References available upon request.
Timeline
Training Manager
Sally Beauty
10.2007 - Current
James Madison High School
Some College (No Degree) - Business Administration And Management
City College