BIC VU
Summary
Proactive professional proficient in escrow guidelines, title requirements and closing procedures. Quality-driven with integrity and commitment to serving buyers, lenders and brokers throughout the home-buying process. Looking for a challenging role with an expanding team.
Overview
17
17
years of professional experience
Work History
NOTARY PUBLIC
SELF EMPLOYED
Sacramento, CA
05.2022 - Current
- Licensed mobile notary serving the Sacramento area.
SALES AND CLOSING COORDINATOR / NOTARY PUBLIC
TRI POINTE HOMES
Roseville, CA
02.2022 - 02.2023
- Audited home sales purchase agreements to ensure compliance and completeness in accordance with DRE regulations.
- Coordinated closing process with internal departments (sales, purchasing, design studio, construction).
- Collected Deposits and Payments.
- Balanced Estimated and Final Closing Statements.
- Conducted Compliance & Audit of Sales Agents per DRE requirements.
- Released homes for sale.
- Updated pricing per market trends.
- Maintained timeline of customer files in process.
- Verified client financial information to determine creditworthiness and loan eligibility.
- Validated and notarized real estate documents.
- Verified identity for signers in accordance with government issued identification.
- Administered oaths and affirmations on legal documents to affirm clients' honor and accountability.
- Affixed stamp or seal on documents as proof of witnessing event or deal.
- Documented transactions to maintain permanent records.
SALES AND CLOSING COORDINATOR
K HOVNANIAN HOMES
Roseville, California
01.2021 - 06.2021
- Balanced Estimated & Final HUDs.
- Audited client files for completeness and accuracy.
- Processed Closing Packages.
- Calculated Sales Agent commissions.
- Coordinated with internal departments, title companies, lenders, and construction to adhere to close dates and timely ordering of appraisals.
OFFICE MANAGER
SILVER OAK FUNDING
Gold River, CA
08.2019 - 02.2020
- Utilized CRM (Cimarron) to maintain communications and marketing updates with client base.
- Maintained website, executed database administration tasks, installed and configured hardware and software.
- Coordinated Lunch & Learn events for local realtors to market mortgage products and services.
- Served as Human Resource Manager, conducting background screenings, onboarding, and maintaining confidential employee files.
- Performed A/P & A/R, bookkeeping, and prepared financial reports.
- Certified and processed payroll using Quickbooks and Paychex.
CUSTOMER SERVICE / PRODUCTION COORDINATOR
INTERIOR LOGIC GROUP
Sacramento, CA
11.2017 - 07.2019
- Coordinated home inspections, install, and repairs.
- Resolved complex and time sensitive issues.
- Processed 100+ service requests per month.
- Analyzed costs, quoted pricing, and initiated billing.
- Scheduled appointments and assigned routes to service technicians.
- Coordinated the schedule and installation of successive phases of new home construction.
- Liaised between home builders, project managers, and contractors to set job timelines.
- Communicated across channels using Monday.com.
- Assessed customer schedule requests based on trade sequence and duration, material lead times and labor capacity.
- Facilitated work planning, schedule prioritization, and resolution of technical issues.
Education
Bachelor of Arts - Theater Arts
San Francisco State University
San Francisco, CA01.2004
Associate of Arts - Liberal Arts And Sciences
De Anza College
Cupertino, CA06.1999
Skills
- Construction trades and terminology (8 years)
- Project Coordination Account Management
- Customer Experience Client Relations
- Office Management A/P & A/R
- Analytical and Critical Thinking
- Problem Solving, Planning, and Executing Goals
Computer Proficiencies
- JD Edwards / E1
- Salesforce
- SAP
- Cimmaron
- RFMS
- Quickbooks, Paychex
- Microsoft Suite
Languages
Vietnamese
Native/ Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
NOTARY PUBLIC
SELF EMPLOYED
05.2022 - Current
SALES AND CLOSING COORDINATOR / NOTARY PUBLIC
TRI POINTE HOMES
02.2022 - 02.2023
SALES AND CLOSING COORDINATOR
K HOVNANIAN HOMES
01.2021 - 06.2021
OFFICE MANAGER
SILVER OAK FUNDING
08.2019 - 02.2020
CUSTOMER SERVICE / PRODUCTION COORDINATOR
INTERIOR LOGIC GROUP
11.2017 - 07.2019
Bachelor of Arts - Theater Arts
San Francisco State University
Associate of Arts - Liberal Arts And Sciences
De Anza College
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