Bich Nguyen

Participated in ongoing training opportunities to stay current on best practices, maintaining a

high level of expertise within the field of law enforcement.

Displayed sound judgment under pressure when making critical decisions that impact public

safety during emergency situations.

Utilized excellent communication skills when interacting with diverse populations, fostering trust

between law enforcement and the community members they serve.

Answered emergency calls for help from citizens and business owners.

Enhanced public safety by conducting routine patrols and responding to emergency calls

promptly.

Apprehended offenders and conducted interviews and interrogations.

Utilized clear communication and interpersonal skills to build relationships with citizens.

Conducted preliminary investigations at scenes of major crimes.

Trained new officers on department policies and procedures, fostering a professional work

environment focused on public service.Mentored junior officers on the importance of ethical behavior, accountability, and

professionalism in their role as public servants.

• Verify eligibility of sponsors physically and electronically. Conduct local records check on all visitors attempting to enter the installation via California Law: Enforcement Telecommunications System (CLETS), Consolidated Law Enforcement Operation Center (CLEOC), Criminal Justice Information System (CJIS), National Criminal Information Center (NCIC), Knowledge of Combat Center Order (CCO), and Issued access credential using CLEOC and DBIDS. Report all disqualifying factors to appropriate personnel in the case law enforcement intervention is required. Enforce all base policies concerning visitor/personnel installation access.
• Perform manual and clerical work related to the receipt, stocking, minor maintenance and repair, and issuing various supplies, materials, and equipment. Recommends equipment purchases, prepares funding requests and requisition and fiscal documents, tracks purchases through receipt and inventory.. Trains, tracks, maintains and files all relevant correspondence, records, and documents, required by policy governing the civil court reporting and liaison requirement of the PMO/MCPD.
• Full-time 40 hours per week GS-0086-06, Annual Salary $46,295.00

• Processed Patient Insurance, investigated allegations of fraud, and ensured 100% compliance with federal collection policies. Received, opened, processed, and delivered incoming mail to appropriate offices. Processed and metered all outgoing mail, including confidential HIPAA information, prepared outgoing faxes for transition, and distributed incoming faxes. Interviewed patients to complete documents, case histories, and intake and insurance forms.
• Full-time 40 hours a week. Annual Salary $38,400

• Modified, updated, and processed existing policies to reflect any changes in the amount of coverage or type of insurance. Recorded information about the financial status of customers and the status of collection efforts. Process Patient Insurance, investigate allegations of fraud and ensure 100% compliance with federal collection policies. Followed up calls to agents to advise them that their client did not send the requested audit information.
• Full-time 40 hours a week. Annual Salary $34,560

• Provided security within and around the perimeter of the building. Monitored and authorized entrance of vehicles or people on the property. Secured all exits, doors, and windows after the end of operations. Investigated people for suspicious activity or theft. Maintained order and protected life and property while ensuring strict compliance with all laws about the transfer, sale, and manufacturing of firearms & ammunition. Promptly resolved inconsistencies and missing data collected and provided management with a written explanation of complex issues arising from the investigation. Monitored security policies, programs, or procedures to ensure compliance with internal security policies, applicable security requirements, policies, and directives.
• Part-time 20-30 hours a week Unpaid- Volunteer-Training