Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tavon Campbell

Tamarac

Summary

Proven leader with extensive experience at CVS Pharmacy, adept in staff management and operations optimization. Excelled in employee training and inventory control, enhancing sales performance and customer satisfaction. Skilled in conflict resolution and strategic planning, achieving significant improvements in efficiency and service quality.

As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
04.2022 - 11.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Increased sales performance through effective upselling techniques and staff training initiatives.

Sales Associate

7-11 Convenience Store
07.2019 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

No Degree - Psychology

Broward College
Fort Lauderdale, FL

High School Diploma -

South Plantation High School
Plantation, FL
07-2018

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Customer-oriented
  • Training and mentoring
  • Staff motivation
  • Inventory control and record keeping
  • Operations management
  • Conflict resolution techniques
  • Strategic planning

Timeline

Shift Supervisor

CVS Pharmacy
04.2022 - 11.2024

Sales Associate

7-11 Convenience Store
07.2019 - 02.2022

No Degree - Psychology

Broward College

High School Diploma -

South Plantation High School

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Tavon Campbell