Bichoy Hanna
North Potomac,MD
Summary
Efficient healthcare professional with a focus on pharmacy. Known for productivity and ability to efficiently complete tasks, ensuring accuracy in high-pressure environments. Skilled in medication therapy management, pharmaceutical calculations, and patient counseling. Excel at communication, teamwork, and problem-solving, contributing to positive health outcomes for patients.
Pharmaceutical professional with solid background in medication management and patient care. Recognized for contributing to collaborative healthcare environments and achieving significant patient outcomes. Known for adaptability and reliability in dynamic settings, along with strong pharmacological knowledge and attention to detail.
Overview
21
21
years of professional experience
1
1
Certification
Work History
PRN Pharmacist
CCI Health & Wellness Services
09.2025 - Current
- Dispensed medications accurately while counseling patients on proper usage and potential side effects.
- Collaborated with healthcare teams to optimize medication therapy management for diverse patient populations.
- Managed inventory levels, ensuring availability of essential medications and minimizing waste.
- Trained and mentored junior pharmacists and pharmacy technicians on best practices and regulatory compliance.
- Facilitated community health screenings, raising awareness and early detection of common diseases.
- Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
- Strengthened community health, delivering informative presentations on medication safety and disease prevention.
- Streamlined prescription refill process to enhance patient convenience and adherence to medication regimens.
- Counseled patients regarding proper intake of medications.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Retail Staff Pharmacist
Giant Pharmacy
05.2025 - Current
- Supervised daily pharmacy operations, ensuring compliance with regulations and quality standards.
- Provided medication counseling and drug therapy management to optimize patient outcomes.
- Collaborated with healthcare providers to develop comprehensive treatment plans for patients.
- Managed inventory levels, reducing waste through effective stock rotation and ordering processes.
- Implemented process improvements that enhanced workflow efficiency and reduced prescription wait times.
- Implemented quality improvement initiatives to streamline workflow processes for greater productivity across the team.
- Ensured compliance with federal, state, and local regulations to maintain a safe and legal pharmacy environment.
- Maintained up-to-date knowledge of drug interactions, side effects, and contraindications, ensuring safe patient care.
- Assisted customers in selecting appropriate over-the-counter products based on their symptoms and medical history.
- Managed immunization services by administering vaccines according to CDC guidelines and maintaining proper documentation.
- Resolved insurance issues promptly by communicating with providers to secure timely coverage approvals or alternative options for patients.
- Oversaw inventory management to minimize waste and optimize stock levels for essential medications.
- Administered prescription medications to public.
Pharmacy Manager
Independant
10.2019 - 04.2025
- Provided professional consultation services on drug therapy options for patients.
- Assessed safety procedures and federal regulations to maintain pharmacy compliance.
- Conducted quarterly reviews of employees' performance against established goals.
- Trained pharmacy interns and newly hired technicians.
- Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Reviewed prescriptions for accuracy prior to filling to ensure patient safety.
- Performed regular audits of patient records to ensure compliance with HIPAA regulations.
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Analyzed prescribing trends to monitor compliance and prevent excessive usage.
- Communicated with patients with compassion while keeping medical information private.
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Ordered, received and maintained adequate levels of pharmaceuticals while monitoring expiration dates to prevent waste.
- Served as a liaison between pharmacists, physicians, insurance companies and other healthcare providers involved in patient care decisions.
- Solicited medical history information from patients to provide best and most effective medical advice.
Retail Pharmacist
CVS Pharmacy
01.2014 - 10.2019
- Dispensed and controlled both prescription and non-prescription medications.
- Checked patient orders against histories, assessed insurance coverage and counted out medicines.
- Answered patient questions and data requests.
- Assessed patient needs, recommended appropriate OTC products, counseled customers on usage and dosage instructions when necessary.
Pharmacist in Charge
CVS Pharmacy
04.2005 - 12.2013
- Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
- Achieved optimum staff performance through proactive management and monitoring of daily activities.
- Checked medication orders against appropriate standards of care and recommended therapy changes to treating physicians and facility staff.
- Offered clinical expertise to help resolve drug-related questions and concerns initiated by staff and administrators.
Education
Bachelor of Pharmacy -
Faculty of Pharmacy
Alexandria, Egypt09-2000
Skills
- Regulatory compliance
- Patient safety
- Staff training
- Inventory management
- Prescription verification
- Customer service
- Problem solving
- Time management
- Decision-making
Certification
- Immunizer
Languages
English
Professional
Arabic
Professional
Timeline
PRN Pharmacist
CCI Health & Wellness Services
09.2025 - Current
Retail Staff Pharmacist
Giant Pharmacy
05.2025 - Current
Pharmacy Manager
Independant
10.2019 - 04.2025
Retail Pharmacist
CVS Pharmacy
01.2014 - 10.2019
Pharmacist in Charge
CVS Pharmacy
04.2005 - 12.2013
Bachelor of Pharmacy -
Faculty of Pharmacy
Education and Training
other