Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Bidisha Ghosh

Plainsboro,NewJersey

Summary

FPC Certified from Payroll.org and strong knowledge in USA payroll,Acconting,Payroll,wage garnishing,tax report,with hplding

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate Specialist

Marshalls
Princeton, NJ
07.2022 - Current
  • Performed cashier duties such as processing payments, issuing receipts, and handling returns and exchanges.
  • Conducted regular inventory audits to ensure accuracy of stock levels.
  • Collaborated with other departments to ensure smooth operations within the store.
  • Consistently met established sales goals while providing exceptional customer service.
  • Assisted customers with product selection, purchase decisions, and payment processing.
  • Assisted in training new staff members on company policies and procedures related to sales operations.
  • Generated sales reports to track daily, weekly, and monthly performance metrics.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Created price tags and merchandise signs for new items.
  • Assisted in the preparation and execution of physical inventory counts.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Addressed customer questions and concerns regarding products and services.
  • Provided excellent customer service, resolving issues and answering queries promptly.

Office Assistant

Wax-o-Chem Industries
Kolkata, West Bengal
03.2016 - 10.2019
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Managed inventory of office supplies and placed orders when needed.
  • Assisted in onboarding new employees by providing orientation materials and training resources.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Maintained an organized filing system of paper documents and electronic files.
  • Assisted in the development and implementation of office policies and procedures.
  • Supported bookkeeping tasks such as invoicing and expense tracking.
  • Facilitated communication within the office and with external partners.
  • Assisted with preparing and editing company correspondence and presentations.
  • Monitored office expenses and submitted purchase requests.
  • Organized and scheduled meetings and appointments for management.
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Handled incoming and outgoing mail and packages, including preparation for shipping.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Answered and directed phone calls to appropriate staff members.

Education

Master of Arts - General Literature

Rabindra Bharati University
Kolkata,WestBengal,India
09-2009

Bachelor of Arts - General Literature

University of Calcutta
Kolkata,West Bengal,India
09-2007

Skills

  • Money Handling
  • Product Knowledge
  • Product Merchandising
  • Customer Service
  • Regulatory Compliance
  • Time Management
  • Transaction Processing
  • Sales goal achievement
  • Trend Awareness
  • Customer Engagement
  • Customer Assistance
  • Relationship Building
  • Cash Register Operation
  • Sales expertise
  • Point of sale systems
  • Teamwork
  • Problem-Solving
  • FLUENT IN English

Certification

  • Fundamental Payroll Certification form Payroll.org Candidate ID 425290

Timeline

Sales Associate Specialist

Marshalls
07.2022 - Current

Office Assistant

Wax-o-Chem Industries
03.2016 - 10.2019

Master of Arts - General Literature

Rabindra Bharati University

Bachelor of Arts - General Literature

University of Calcutta

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Bidisha Ghosh