Biendrys Cornelio
Lowell,MA
Summary
Visionary Business Owner known for high productivity and efficient task completion. Excel in strategic planning, financial management, and operational oversight. Strong leadership skills sharpen ability to inspire teams and drive business growth. Approach challenges with innovative solutions, fostering positive change and organizational development.
Overview
4
4
years of professional experience
Work History
Business Owner
Kingz Sneakz
Lawrence, MA
10.2022 - Current
- Managed the daily operations related to customer service, inventory management, and marketing.
- Negotiated contracts and agreements with business partners, vendors, and customers.
- Established and maintained business relationships with local suppliers to boost business.
- Set prices and credit terms for goods and services, based on forecasts of customer demand.
- Resolved escalated customer issues with patience and understanding
- Analyzed expenditures and allocated department budget in alignment with corporate objectives.
- Identified key areas for process improvement, resulting in increased operational efficiency.
- Developed and implemented effective strategies to improve customer service satisfaction levels.
Sales Associate
Honda
San Juan, PR
11.2021 - 10.2022
- Provided exceptional customer service by promptly greeting customers, assessing their needs, and recommending appropriate automotive services.
- Effectively communicated with customers to explain recommended repairs and maintenance, ensuring transparency, and building trust.
- Managed a high volume of incoming phone calls and scheduled appointments for automotive services in an efficient manner.
- Resolved customer complaints or issues in a professional manner, while striving for complete customer satisfaction at all times.
- Collaborated with the finance department to provide accurate quotes for extended warranties or financing options, as per customer requirements.
Intern
Bella Group
San Juan, Puerto Rico
02.2021 - 08.2021
- Provide solutions to the needs of their valued asset, the customers. Their services are constantly expanding to include a wider range of products, such as: motorcycles, cars, boats and aquatic vehicles, power generators, pumps and maintenance equipment.
- Provide strong customer services by greeting and building relationships with key clients.
- Resolved Customer complaints quickly by demonstrating empathy and offering solutions.
- Maintained knowledge of company products and services to make informed recommendations to clients.
Education
Bachelor of Science - Business Administration and Accounting
Polytechnic University of Puerto Rico - San Juan
Puerto Rico05-2022
Skills
- Sales oversight
- Regulatory compliance
- Innovation management
- New business development
- Strategic planning
- Negotiation
- Bilingual in Spanish and English
- Problem solving
- Accounting
Languages
English
Full Professional
Spanish
Native/ Bilingual
Accomplishments
- May 2022 Magna Cum Laude
- Polytechnic University of Puerto Rico- San Juan, Bachelor of Arts, Graduated with Honors" GPA: 3.8
Timeline
Business Owner
Kingz Sneakz
10.2022 - Current
Sales Associate
Honda
11.2021 - 10.2022
Intern
Bella Group
02.2021 - 08.2021
Bachelor of Science - Business Administration and Accounting
Polytechnic University of Puerto Rico - San Juan
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