Bierka Garcia
Summit,NJ
Summary
Effective at watching students and modifying behaviors with proven strategies. Willing to assist students with all needs. Adept at maintaining smooth and efficient lunches. Positive and upbeat Lunch Monitor focused on keeping watch over the cafeteria, helping students and picking up trash. Knowledgeable about mealtime procedures, food safety and financial assistance programs. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Lunch/Playground Aide position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Server
Basking Ridge Country Club
06.2017 - 11.2019
- Built positive relationships with other front-of-house and kitchen staff.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Monitored dining area to assess server capacity and estimate wait times.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Greeted customers, answered questions and recommended specials to increase profits.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Housekeeper
Deluxe Services LLC
11.2019 - Current
- Moved equipment and furniture to thoroughly clean space.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Completed routine maintenance checks, notifying management of needed repairs.
- Set up and removed furniture, equipment and supplies required for meetings and special events.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Utilized behavior management skills to foster environment conducive to student learning.
- Maintained safe, clean and organized lunchroom environment.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Supervised students throughout lunch breaks.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Enforced discipline on campus following code of conduct and student handbook.
- Prepared and maintained lunchroom environment appropriate for students learning and physical, social and emotional development.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Notified managers of repair needs or additions to building operating systems.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Cleaned lunchroom floors by sweeping, mopping or vacuuming.
- Kept entrances clean, tidy and professional in appearance.
- Followed company uniform, performance and security policies with every job.
Lunch/Playground Aide
New Providence School District
09.2023 - Current
- Established clear expectations for behavior on the playground, resulting in increased compliance from students.
- Supported student development with engaging outdoor activities that promoted physical fitness and social skills.
- Coordinated with other Playground Aides to provide consistent supervision throughout various areas of the play space.
- Promoted a culture of respect among students by modeling appropriate behavior and fostering positive peer relationships.
Education
No Degree - GED
Perth Amboy Adult Education
Perth Amboy, NJ06.2024
Skills
- Persuasive Approach
- Problem Detection and Resolution
- Flexible and Adaptable
- Conflict Resolution
- Service-Oriented
- Relationship Building
- Work Coordination
- Clear Communication
- Customer Relations
- Team Leadership
- Safe Food Handling
- Teamwork and Collaboration
- Cleaning and Sanitizing
- Student Supervision
- Cleaning Procedures
- Attention to Detail
- Verbal and Written Communication
- Table Assignment Management
- Personable and Friendly
- Active Listening and Communication
- Guest Greeting and Seating
- Creative Problem Solving
- Self-Motivated
- Opening and Closing Procedures
- Multitasking and Prioritization
- Reliable and Trustworthy
- Child Development
- Rules Enforcement
- Safety Monitoring
- Friendly and Respectful
- Professionalism
- Caring and Responsible
Languages
Spanish
Native or Bilingual
Timeline
Lunch/Playground Aide
New Providence School District
09.2023 - Current
Housekeeper
Deluxe Services LLC
11.2019 - Current
Server
Basking Ridge Country Club
06.2017 - 11.2019
No Degree - GED
Perth Amboy Adult Education
Similar Profiles
Kristian JaneczkoKristian Janeczko
Golf Starter at Basking Ridge Country ClubGolf Starter at Basking Ridge Country Club
Brett LakefieldBrett Lakefield
Volunteer at Basking Ridge Presbyterian ChurchVolunteer at Basking Ridge Presbyterian Church
Claudia HernandezClaudia Hernandez
Dental Assistant at Basking Ridge Dental GroupDental Assistant at Basking Ridge Dental Group