Biftu G. Hawas
Berwick,Vic
Summary
Professional support worker skilled in delivering high-quality care and assistance to individuals with disabilities. Proven ability to create positive and inclusive environment that fosters client independence and well-being. Strong team collaborator with focus on achieving results and adapting to changing needs, while displaying empathy and patience.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Defind Community Care
07.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Managed caseload to satisfy multiple patients with diverse needs.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Disability Support Worker
MYXA Care
04.2020 - 04.2023
- Assist people with special needs for daily routine
- Provide support to accomplish tasks and plans
- Provide support with Cooking, cleaning, driving to appointments and to social activities
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Project Officer
Victorian Immigration & Refugee Women’s Coalition (VIRWC)
01.2016 - 01.2020
- Company Overview: Monash Women’s Building Bridges & Women’s Friendship Café
- Liaise with stakeholders and community groups
- Support and facilitate weekly activity
- Support team leader and Women’s Friendship café group
- Identify group needs
- Communicate well with team member, manager and the group
- Plan and implement activity
- Attend monthly meeting
- Write a report
- Produce promotional materials
- Produce group term plan
- General office duties
- Monash Women’s Building Bridges & Women’s Friendship Café
Educator
Family Day Care Home
01.2013 - 01.2015
- Supervising home work
- Child minding
- Liaising with the parent
- Supervising play activity
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
- Developed strong relationships with parents to create a supportive community around their child''s growth and development.
- Promoted healthy eating habits by preparing nutritious meals and snacks for children daily.
- Improved overall daycare efficiency by maintaining detailed records of attendance, incidents, and daily routines.
Front Line Fundraiser
Australia for UNHCR
01.2011 - 01.2012
- Team leading group of 5 people and assign a task
- Report to the campaign manager
- Pitching public for ongoing donation to the organisation financially
Youth Transition Support Initiative (YTSI)
WLCP (Western Local Community Partnership)
01.2007 - 01.2008
- As part of YTIS team at WLPC duties included;
- Working with disengaged kids, in City of Moonee Valley
- Be able to work with large group of clients
- Networking with different stakeholders
- Attend weekly meeting and report to the manager
- Documenting client’s files and keeping up to date
Personal Care Assistant
Busy Bees Nursing Agency
01.2004 - 01.2006
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
Education
Certificate III -
Child Care
01.2013
Bachelor’s -
international Community Development
01.2008
Certificate III -
PCA
01.2004
Certificate -
VCE
01.2000
Skills
- Collaborative team member
- Time management proficiency
- Proficient in clear speech
- Open to learning new competencies
- Care assistance provider
- Efficient learner
- Strong ability to work autonomously
- Experienced with MS Office tools
- Proficient in desktop applications
- Proficient in digital communication
- Proficient email communication
Accomplishments
- 2015, Holt Australia Day Award
- 2010, Certificate of appreciation from the Oromo Community
- 2005-2007, Member of Western Young People’s Independent Network [WYPIN]
- 2005-2006, Member and Convener for East African Community Newsletter
Hobbies and Interests
- Sports
- Socialising
- Helping others
- Public speaking
- Politics
- Reading
Certification
- Certified Personal SUPPORT ASSITANCE ,
- FIRST AID
- WORKING WITH CHILDREN CHECK
- POLIC CHECK
- NDIS SCREENIG CHECK
Timeline
Disability Support Worker
Defind Community Care
07.2023 - Current
Disability Support Worker
MYXA Care
04.2020 - 04.2023
Project Officer
Victorian Immigration & Refugee Women’s Coalition (VIRWC)
01.2016 - 01.2020
Educator
Family Day Care Home
01.2013 - 01.2015
Front Line Fundraiser
Australia for UNHCR
01.2011 - 01.2012
Youth Transition Support Initiative (YTSI)
WLCP (Western Local Community Partnership)
01.2007 - 01.2008
Personal Care Assistant
Busy Bees Nursing Agency
01.2004 - 01.2006
Bachelor’s -
international Community Development
Certificate III -
PCA
Certificate -
VCE
Certificate III -
Child Care
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