Aileen Contreras Flores
Mesquite
Summary
Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work History
Retailing/Crew Member
Party City
Dallas
07.2022 - 12.2022
- Greeted Costumers as they walked in
- Questioned if they are happy with the results
- Come to an agreement with the costumer for the best outcome
- Provided excellent customer service in fast-paced environment.
- Maintained cleanliness and organization of work area.
- Collaborated with team members to ensure efficient service.
- Handled cash register and processed customer transactions accurately.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Crew member
Cava
Dallas
03.2021 - 04.2022
- Greeted Costumers as they walked in
- Asked if they were allergic to any toppings
- Offered any suggestions based on the needs & desires of the costumer
- Collaborated with team members to ensure timely service during peak hours.
- Followed food safety guidelines to ensure quality and hygiene standards.
- Restocked supplies as needed to maintain efficient workflow throughout shifts.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Resolved customer complaints in a professional manner.
- Prepared fresh ingredients for daily meal assembly and service.
- Maintained cleanliness and organization of dining area and food preparation stations.
Education
Emmett J Conrad Highschool
Dallas, TexasSkills
- Active Listener
- Adaptability
- Teamwork
- Positive
- Leadership
- Effective Communication
- Critical Thinking
- Humble
- Customer service
- Team collaboration
- Conflict resolution
- Cleanliness standards
- Attention to detail
- Problem solving
- Adaptability to change
- Diversity awareness
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Retailing/Crew Member
Party City
07.2022 - 12.2022
Crew member
Cava
03.2021 - 04.2022
Emmett J Conrad Highschool