Anthony Jamerson
Walmart
El Dorado,AR
4
years of professional experience
Dynamic Team Leader with a proven track record at Walmart, excelling in team motivation and conflict resolution. Expert in coaching and mentoring, I enhanced team performance through targeted training and effective communication. Committed to fostering a collaborative environment, I consistently improved service standards and operational efficiency, driving results in a fast-paced retail setting.
Work History
Team Leader
4 Years 1 Month- Directed daily team workflows to maintain productivity and service standards across assigned department.
- Trained new associates on policies, safety practices, and customer service expectations.
- Resolved customer concerns promptly while reinforcing courteous, solution-focused service.
- Inspected work areas for compliance with safety, cleanliness, and merchandising standards.
- Communicated priorities to associates and adjusted workloads based on store demands.
- Supported performance coaching by providing feedback, guidance, and accountability for team members.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
High School Diploma
Skills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
Team supervision
People management
Staff training
Work Planning and Prioritization
Coaching and mentoring
Work planning
Complex Problem-solving
Analytical thinking
Overseeing daily activities
Quality improvement
Conflict resolution
Daily workflow improvement
Mentoring
Leading team meetings
Safety
Relationship building
Safety processes and procedures
Team building
Coaching
Cash handling
Flexible schedule
Issue resolution
Complaint resolution
Shift scheduling
Evaluating employee work
Performance evaluations
Team Check-ins
Employee evaluation
Overtime management
Expectation setting
Meeting facilitation
Employee training
Task delegation
Workflow management
Loss prevention
Leadership
Team assessment
Customer service
Timeline
Team Leader
Walmart
06.2022 - 07.2026Read More
Castlemont
High School Diploma
Read More