Taking care of people
Kiera Davis
St Louis,MO
Summary
Psychiatric Technician with years of experience in the substance abuse and mental health treatment industry. Offering excellent counseling, rapport-building and communication skills with clients and families from diverse backgrounds. Known for having a positive attitude and consistently exceeding performance standards. Currently seeking a great opportunity to advance my skills and grow with a prestigious company. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
17
17
years of professional experience
Work History
Home Coordinator
Willows Way
01.2022 - Current
- Implemented systems to improve organization within the household, increasing overall functionality.
- Streamlined household operations for improved efficiency and time management.
- Negotiated contracts with service providers to secure quality services at competitive rates.
- Enhanced family satisfaction by providing personalized support and prioritizing individual needs.
- Handled emergencies calmly and effectively to ensure the well-being of all household members.
- Managed budgets and finances, ensuring responsible spending and timely bill payments.
- Assisted in managing medical appointments and healthcare needs for all family members.
- Supervised staff members, providing guidance, training, and performance feedback as needed.
- Maintained a clean, safe, and organized living environment with consistent housekeeping tasks.
- Safeguarded privacy of family matters through discretion while handling sensitive information professionally.
- Balanced work-life demands through effective delegation of tasks among staff members when necessary.
- Established trust and rapport with family members to foster a harmonious home atmosphere.
- Led meal planning efforts, considering dietary preferences and restrictions while maintaining variety in menus.
- Organized events and gatherings, creating memorable experiences for the family.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Behavioral Health Technician
SSM St. Louis University Hospital
09.2022 - 11.2022
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds every 15 minutes to check on residents.
- Performed client intake procedures according to internal standards for new admissions.
- Facilitated on-site activities, support groups and outings for clients.
- Searched resident belongings prior to and during stays.
- Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
Mental Health Technician
Barnes Jewish Hospital
07.2021 - 08.2022
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention
House Leader
Heaven Sent Consumer Directed Services
09.2020 - 02.2021
- Promoted positive relations between residents and staff.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Enforced policies and safety standards through building and room rounds.
- Supported personal needs of residents dealing with diverse conditions.
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
- Mediated conflict to provide safe and secure environment through policy enforcement
Psychiatric Technician
St Louis Psychiatric Rehabilitation Center
11.2019 - 07.2020
- Administered PPD and IM injections according to protocol.
- Applied interventions when necessary, including clients wanting to leave against medical advice (AMA).
- Charted on each patient daily.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Counseled and mentored clients on substance use and life choices.
- Drove operational improvements which resulted in savings and improved profit margins.
- Took and monitored vital signs, adverse reactions to medications and managed patient behavior.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Developed team communications and information for significant meetings.
- Charted on each patient daily
CNA
Bria Of Belleville
01.2019 - 05.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
CNA
Eden Village Retirement Center
01.2016 - 03.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
- Obtained biological specimens for ordered tests and prepared for laboratory transport
Certified Nursing Assistant
Midwest Nursig And Rehab
03.2014 - 10.2015
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Oversaw and maintained patients' rooms, group living areas and nurse stations
Caregiver
Access Home Care Inc
01.2013 - 04.2015
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
- Recognized and reported abnormalities or changes in patients' health status to case manager
Caregiver
Debb
03.2012 - 10.2014
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures
- Entertained, conversed and read aloud to keep patients mentally alert
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Determined specific needs and provided most appropriate level of services for patient well-being
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
CNA
Nathan Health Care Center
03.2013 - 07.2014
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Cared for residents in assisted living facility and delivered high-quality support to meet needs
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
- Checked patient vitals such as temperature, blood pressure and blood sugar levels
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment
Caregiver
Barber Voss
04.2011 - 05.2013
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Entertained, conversed and read aloud to keep patients mentally alert
- Built strong relationships with clients to deliver emotional support and companionship
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Determined specific needs and provided most appropriate level of services for patient well-being
Secretary
East Saint Louis Police Station
01.2008 - 02.2012
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Answered and directed calls using multi-line switchboard.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
- Coordinated with referring facilities to meet standards for follow-up processes.
- Wrote and enforced effective administrative procedure plans to reduce errors and prevent process delays.
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Updated spreadsheets and created presentations to support executives and boost team productivity
- Reviewed and balanced daily bank deposits and deposit report
- Handled daily scheduling tasks and provided administrative support for entire department
- Maintained office supplies inventory by checking stock and ordering new supplies
- Offered technical support and troubleshot issues to enhance office productivity
- Recorded and tracked operational expenses to identify and eliminate wasteful spending
- Created and updated records and files to maintain document compliance
- Screened visitors and issued badges to maintain safety and security
Caregiver
John Sykes
02.2008 - 04.2010
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
- Entertained, conversed and read aloud to keep patients mentally alert
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops
- Transported patients via wheelchair to and from rehabilitation and daily activities
- Maintained frequent supervision of residents unable to call for assistance
- Assisted with dressing guidance, grooming, meal preparation and medication reminders
Nursing Assistant
Lincoln Home
08.2008 - 01.2009
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
Education
Some College (No Degree) - Nursing
Saint Louis Community College
St Louis, MOHigh School Diploma -
Smart Horizan Career Online High School
Pensacola, FL01.2019
Certificate - Office Management
Smart Horizan Career Online High School
Pensacola, FL01.2019
Cna - Nursing Assistance
Southwestern Illinois College
Belleville, IL04.2008
Skills
- Relationship Development
- MS Office
- Operational Improvement
- Customer Service
- Problem Resolution
- Team Building
- Communications
- Business administration
- Data Management
- Data Entry
- Policy and procedure modification
- Organization
- Excellent written and oral communication
- Sales expertise
- Professional telephone demeanor
- Complaint resolution
Timeline
Behavioral Health Technician
SSM St. Louis University Hospital
09.2022 - 11.2022
Home Coordinator
Willows Way
01.2022 - Current
Mental Health Technician
Barnes Jewish Hospital
07.2021 - 08.2022
House Leader
Heaven Sent Consumer Directed Services
09.2020 - 02.2021
Psychiatric Technician
St Louis Psychiatric Rehabilitation Center
11.2019 - 07.2020
CNA
Bria Of Belleville
01.2019 - 05.2019
CNA
Eden Village Retirement Center
01.2016 - 03.2017
Certified Nursing Assistant
Midwest Nursig And Rehab
03.2014 - 10.2015
CNA
Nathan Health Care Center
03.2013 - 07.2014
Caregiver
Access Home Care Inc
01.2013 - 04.2015
Caregiver
Debb
03.2012 - 10.2014
Caregiver
Barber Voss
04.2011 - 05.2013
Nursing Assistant
Lincoln Home
08.2008 - 01.2009
Caregiver
John Sykes
02.2008 - 04.2010
Secretary
East Saint Louis Police Station
01.2008 - 02.2012
Some College (No Degree) - Nursing
Saint Louis Community College
High School Diploma -
Smart Horizan Career Online High School
Certificate - Office Management
Smart Horizan Career Online High School
Cna - Nursing Assistance
Southwestern Illinois College
Certification
CNA
Associates In Office Management
CPR
Mandt
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekWork from home optionCompany CulturePaid time offPersonal development programsInterests
Quote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
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