Bihong Zhang

Sales Work Related:

• Processed orders and communicated them to supply chain and production departments, ensuringaccuracy of details such as ship-to, bill-to, quantity, delivery, and routing requirements.

• Prepared responses to requests for quotations using standard price and delivery terms.

• Coordinated finished goods/systems delivery and arranged for return merchandise authorizations(RAM), liaising with customers regarding shipping methods.

• Informed customers of shipping dates, anticipated delays, and any additional information needed.

• Utilized purchasing systems such as AMAT (PACT), KLA (ARIBA), INTEL, etc., to track all sales ordersuntil shipment completion.

• Collaborated with various company departments to resolve customer order problems, serving as aliaison between customers and departments such as production, engineering, purchasing, or shipping.

• Corresponded with customers via mail or telephone to address any issues.

Material Control Related Work:

• Generated purchasing orders based on sales orders and project requirements, procuring cleanroom production team equipment as needed.

• Acted as a translator and interpreter, facilitating communication between the local office, suppliers in China, and headquarters in Japan across various fields.

• Tracked shipments from vendors as necessary and expedited through appropriate channels, including DHL, UPS, FedEx, and forwarders for the overseas shipment.

• Managed inventory control, overseeing yearly physical counts and collaborating with auditors to confirm inventory accuracy for all parts.

• Supervised daily warehouse operations, including shipping, receiving, and managing.

• Responsible for leasing, maximizing the occupancy rate and rental in co-working space.

• Monitors rental and other charges collection and minimizes the arrears;• Use Quickbooks to do Accounting A/R and A/P and send invoices.
• Responsible for daily operation and management and maintains a good relationship with tenants

• Improves quality of tenant mix;

• Assisting manager to develop and execute leasing and marketing strategies to achieve leasing target

• Marketing and branding

• Prepares budget and monthly reports.

• Manages the month-end accounting process.

• Ensures timely and accurate reporting of operational distribution reports.

• Provides monthly analysis and explanation of variances.• Coordinates resident move-ins/move-outs, approves and executes all leases.

• Proactively resolves resident requests and issues.

• Manages accounts receivable to ensure timely collection of rent by following company policy for non-payment and provide monthly accounts receivable comments.

• Ensures all legal paperwork and actions are in process by working independently or with legal oraccounting departments.

• Reviews and provides approvals for invoices; ensures all team approvals have been managed withintheir own established thresholds.

• Customer service with responsible for customer support, engaging customers via phone, e- mail,WeChat and managing any online feedback.

• Website development and sales, making cold calls to develop new user, building relationships withmembers, collect and analyze data, track progress.

• Creating strategic marketing/communications plans to provide direction for the company’s public-facing communications.

• Translate English to Chinese for business related documents.

• Provide Japanese translation for Marketing Manager (Japanese to Chinese/English)

• Compared data with source documents, re-entered data in verification format to detect errors,compiled, sorted and verified the accuracy of data before it was entered, located and corrected dataentry errors, and generating reports.

• Work with the Marketing Director of Acquisitions, Editorial and Sales to develop marketing plans.

• Process meeting Record in Japanese.

• Engage customers in order to provide to them what they need in terms of product and quality service.

• Assist in maintaining the marketing flow between editorial, creative and production

• Provide Japanese translation for the Product Designers.

• Applied strong interpersonal and communication skill in working with product teams to gain valuableinsight and avoid potential project delay.

• Identified customer needs and wants, and reacted promptly and communicate current product featuresand benefits to customers.