BIH Rose Zama
Cashier
Greenbelt,MD
Summary
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
2
2
years of professional experience
Work History
Cashier
Spectrum Lounge
01.2022 - Current
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked with floor team and managers to meet wide range of customer needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Assisted customers with returns, refunds and resolving transaction issues.
- Identified and resolved discrepancies and errors in customer accounts.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Education
High School Diploma -
G.B.H.S Bamenda
05.2001 -
Skills
Creative Thinking
undefinedTimeline
Cashier
Spectrum Lounge
01.2022 - Current
High School Diploma -
G.B.H.S Bamenda
05.2001 -
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