Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bijahri Hendrickson

Charlotte,NC

Summary

As I originally started working in the automotive field of the industry, I learned as much as I was comfortable learning with keeping up the health of your vehicle. I grew into the customer service field of work, working retail for 3-5 years. I wanted to excel my experience with something that can move me up in the work chain. I applied for Buckhead Meat Sysco, I got hired as a Meat Packer operating a Holac Cubixx 120. In 31 days of employment I was promoted to a Machine Operator. With extensive experience I learned quickly at Buckhead Meat as a meat Packer, adept at optimizing production processes and ensuring safety compliance, skilled in equipment monitoring and breakdown troubleshooting, I successfully enhanced operational efficiency while fostering teamwork. Committed to quality assurance and continuous improvement, I leverage strong mechanical aptitude to drive results in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Machine Operator

Buckhead Meat
11.2024 - Current
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Followed regulations for safety compliance set by OSHA and the company.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Compiled reports analyzing performance data and presented findings and results.
  • Managed and monitored processes and machine systems by observing readings on control boards.
  • Quickly shut down equipment in emergency situations following protocols.
  • Operated and controlled Pujolas press, Marel iSaw, Ross 950 Slicer, and Holac Cubixx 120
  • Observed indicators to determine factors such as when the blade on the Marel iSaw needed to be changed and when to adjust the density of blade to cut raw materials at the desired size.
  • Suggested specific ideas for process, productivity and safety improvements.

Sales Associate/Stocker

Circle K
04.2024 - 08.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Built relationships with customers to encourage repeat business.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Developed strong rapport with customers and created positive impression of business.
  • Used in-store system to locate inventory and place special orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Wrapped, boxed and weighed bakery department products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Maintained store assets with effective loss prevention strategies.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Monitored tasks and staff assignments to deliver projects under-budget and on-time.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
  • Greeted store customers and discussed needs.
  • Safely and securely loaded items to prevent damage during transport.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Kept work areas neat, clean and free from debris.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Managed timely and effective replacement of damaged or missing products.
  • Picked and packed order items.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Conducted interviews by following stringent guidelines and confidentiality laws.
  • Interacted with guests in friendly and knowledgeable way.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Supervised and trained new staff in performing census.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Followed orders precisely for correct items, sizes and quantities.
  • Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Updated manuals to reflect amending of rates, rules or regulations.
  • Recorded daily activities for inventory control.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Tracked accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services such as legal or accounting services.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Planned and scheduled projects and directly performed installations.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Developed plan-o-grams and layouts that maximized sales.
  • Stocked designated items on shelves, end caps and displays.
  • Transported merchandise pallets to move in warehouse.
  • Checked product levels and recommended new purchases.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Worked with customers to pack items according to specific desires and requirements.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Partnered with merchandising team to create and implement profitable pricing strategies.
  • Compiled reports of cost factors such as labor, production and equipment.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
  • Received new stock and input values into computer system.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Introduced new scheduling system to improve tracking of actual plant capacity, automating data entry process.
  • Prepared and checked outbound shipments for accuracy.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Stocked shelves to match planogram images and instructions.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Pre-assembled containers to be easily selected by packing associates.

Supervisor

Pilot Travel Centers
03.2023 - 01.2024
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Observed packing operations to verify conformance to specifications.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Generated reports detailing findings and recommendations.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Collected, arranged, and input information into database system.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Frequently inspected production area to verify proper equipment operation.
  • Created and managed project plans, timelines and budgets.
  • Devised and implemented processes and procedures to streamline operations.
  • Maintained database systems to track and analyze operational data.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Sales Lead Keyholder

Advanced Auto Parts
10.2022 - 11.2023
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Opened and closed store 6 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Trained and mentored new employees.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Opened inventory boxes and restocked shelves.
  • Completed store opening and closing procedures.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Used in-store system to locate inventory and place special orders for customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Wrapped, boxed and weighed bakery department products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Commonwealth High School

Skills

  • Production preparation
  • Equipment monitoring
  • Order reading
  • Operational control
  • Breakdown troubleshooting
  • Heavy lifting
  • Manufacturing
  • Manufacturing experience
  • Mechanical aptitude
  • Shipping and labeling
  • Strong work ethic
  • Project management
  • Teamwork and collaboration
  • Automotive, Supervisory, & Raw Material operation
  • Production monitoring
  • Machinery operations
  • Start up procedures
  • Bandsaw and lathe operation
  • Machinery operation
  • Part positioning
  • Machine maintenance
  • Electrical
  • Attention to detail
  • Logistics
  • Operations support
  • OSHA
  • Assembly and production
  • Materials management
  • Machinery cleaning
  • Quality assurance
  • Basic math
  • QC
  • Assembly procedures
  • Quality control
  • Power and hand tools
  • Safety compliance
  • Good communication
  • Workplace safety
  • Computer skills
  • Preventive Maintenance
  • Machining and production standards
  • Lean manufacturing principles
  • Equipment inspection
  • Production equipment experience
  • Regulatory compliance
  • Automated assembly
  • Modifications and adjustments

Timeline

Machine Operator

Buckhead Meat
11.2024 - Current

Sales Associate/Stocker

Circle K
04.2024 - 08.2024

Supervisor

Pilot Travel Centers
03.2023 - 01.2024

Sales Lead Keyholder

Advanced Auto Parts
10.2022 - 11.2023

Commonwealth High School

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Bijahri Hendrickson