Self-motivated professional is successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards and over 15 years of experience working in a County Court System as a Financial Accountant. Experienced in leading and supervising high efficient operational teams.
Overview
23
23
years of professional experience
Work History
General Manager of Operations
PJ'S Coffee Of New Orleans
08.2022 - Current
Managing day-to-day business operations.
Reducing personnel turnover and promoting employee development by recruiting 22 team-oriented candidates and implementing new training practices.
Training and motivating employees to perform daily business functions.
Enhancing operational efficiency and productivity by managing budgets, accounts and costs.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline the scope of positions for the new organization.
Created and monitored promotional approaches to increase sales and profit levels.
Reconciling daily sales, returns and financial reports in QuickBooks.
Remaining up-to-date on current trends and attending industry trade shows and markets to view and order inventory.
Optimizing team hiring, training and performance.
Maintaining up-to-date administrative records to monitor operational conditions.
Assessing supplier quality to maintain tight cost controls and maximize business operational performance.
Conducting target market research to identify industry competition and advantageous trends.
Cook County Clerk of Circuit Court - Financial Accountant
Cook County Clerk Of Circuit Court
04.2008 - 07.2022
Handled Deposits over Two million dollars per month
Managed bond money with police agencies
Managed track of C, D, I bond books and traffic tickets
Managed data entry for traffic tickets, court diversion, and dates on TRIMS
Worked on Criminal Cash Trials including entering and balancing criminal bond and cash payments on KRIMS system for felony and misdemeanor
Managed verification of criminal bond audit
Coded invoices and other records to maintain organized and accurate records
Managed complex strategy problems that impacted financial management and business direction
Investigated and resolved discrepancies in daily accounts
Reduced process gaps by successfully training employees on best practices and protocols
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files
Resolved outstanding financial issues, resulting in increase in customer satisfaction ratings.
General Manager
Comfort Inn & Suites
01.2004 - 03.2008
Operated 102 rooms hotel including daily supervision of housekeeping, kitchen, maintenance, and office staff of 15 individuals
Developed business and marketing plans and prepared monthly financial reports
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations
Microsoft Certified System
Accounts Payable Specialist
Polo Builders
05.2000 - 11.2004
Managed bookkeeping and accounting systems and completed data entry with
accuracy and efficiency
Managed contractor's sworn statements and waivers for specific projects
Reconciled vendors and sub-contractor's accounts for all projects including Real
Estate Taxes and Title work
Reconciled monthly statements and transactions to keep records accurate and
current
Assisted with month-end and year-end closings to support accounting system
accuracy
Problem-solved accounts payable questions on behalf of internal team
members, management and vendors
Handled high-volume invoice processing with minimal supervision
Worked closely with department personnel to produce accurate and timely bills
Prepared and updated vendor files, tax documents and insurance information
Liaised with vendors and customers to confirm information and address client
issues
Calculated month-end accrual entries for trade payables
Verified vendor accounts by reviewing documentation, rectifying issues and
contacting account holders.
Education
Associate of Science - Business Management
Northwestern College
Chicago, IL
05.1999
Skills
People Management
Cross-functional team
Management
Recruiting
Quicken, QuickBooks
PowerPoint
Customer relations
Business Development
Accounting and bookkeeping
Supervision and training
Employee development
Problem Resolution
Collections
Training and mentoring
Community relations
Hospitality Management
Organizational skills
MS Office
Critical thinking
Cost analysis and savings
Timeline
General Manager of Operations
PJ'S Coffee Of New Orleans
08.2022 - Current
Cook County Clerk of Circuit Court - Financial Accountant
Cook County Clerk Of Circuit Court
04.2008 - 07.2022
General Manager
Comfort Inn & Suites
01.2004 - 03.2008
Accounts Payable Specialist
Polo Builders
05.2000 - 11.2004
Associate of Science - Business Management
Northwestern College
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