Bijan Fathizadeh

• Oversaw day‑to‑day office operations, ensuring smooth workflow and adherence to company procedures.
• Orchestrated vendor interactions and supervised fundamental inventory of office supplies and technology systems.
• Supported leadership with administrative tasks including scheduling, reporting, and compliance.
• Oversaw marketing projects including website updates and digital content, improving client outreach.
• Implemented simple process improvements to enhance efficiency and reduce costs.

• Supervised daily delivery operations to ensure compliance with Amazon inventory control standards.
• Managed team of drivers and support staff, overseeing scheduling and performance metrics.
• Monitored inventory discrepancies and service issues, escalated and reconciled as necessary.
• Reported on problem tickets and service failures, collaborating with warehouse leadership for resolutions.
• Ensured safe operation of material handling equipment while adhering to OSHA standards.
• Coordinated with operations, customer service, and inventory management teams to enhance last-mile distribution.

• Directed inventory operations for inbound and outbound processes, ensuring accuracy and compliance with SOPs.
• Managed error queues and service failures, reporting trends to leadership for process improvement.
• Supervised large teams, performing supervisory functions in ProTrak and Kronos systems.
• Oversaw daily material movement reporting, reconciling discrepancies efficiently.
• Conducted audits of receiving functions, including putaways and delivery receipts.
• Operated MHE as required to support overall warehouse operations.

Drove a 600% revenue increase in the first year by optimizing operations.

Pioneered cost-effective SEO and SEM strategies, attracting over 2,000 new patients annually.

Designed a customized billing system to boost profit margins and cut expenses.

Integrated SAP/WMS systems for improved accuracy and significant cost reductions.

Managed HR, marketing, compliance, logistics, training, and growth initiatives effectively.

Orchestrated Google AdWords and social media PPC campaigns with multimedia content.

Resolved customer issues swiftly, enhancing satisfaction through expert service delivery.

• Conducted audits to reconcile supply chain and billing discrepancies efficiently.

• Presided over departmental functions, including sales, customer engagement, fiscal management, and logistics.
• Developed innovative sales training modules adopted as corporate standards.
• Received 2013 Chairman Award for Innovation, Best Buy's highest accolade.
• Achieved top regional performance ranking in QTD 2014 analytics.
• Surpassed median performance by 32% in 2013 through operational excellence.
• Collaborated with experts to innovate Best Buy's inventory management system.