Bijan Rae
Anaheim,CA
Summary
Good day, my name is Bijan Fabian Rae. I am a 20 year old business owner in Anaheim in the field of commissioned art pieces and music, by the name of GraveyardKidLA. I have many years of experience not only in the work field, but experience with managing my own business which requires skills such as networking, good customer relations, sales skills, etc. which has been my main priority for about 7 years, however I’m looking for an occupation that feels like family and allows me to support my business and further my skills. Accomplished Owner offering 7 years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance, and recordkeeping.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Independent Business Owner
Graveyardkid LLC
Anaheim, CA
01.2014 - Current
- Dealt with managerial tasks such as creating and maintaining website and online marketing.
- Learned networking skills
- Learned supply and demand skills
- Created and completed deadlines in a speedy time to ensure customer satisfaction
- Kept constant communication with individual clients to ensure customer satisfaction.
- Used and learned many different art mediums such as Acrylic paint, Oil Paint, Gouache etc.
- Enhanced creative thinking skills.
- Managed music on the side and gained marketing skills as well as music production skills.
- I have been classically trained in vocals, music theory, and music production.
- Prepared invoices for sold pieces of artwork, ensuring accuracy in pricing information.
- Met with commission clients to gain agreement on artistic project goals, parameters and financial considerations.
- Assisted with gallery installation tasks such as hanging frames or arranging sculptures.
- Advised clients on framing options for their purchased pieces.
- Created artwork for client projects and exhibitions.
- Drew concepts and illustrations for presentation and development purposes.
- Applied learned color theory and lighting techniques into designs to add dimension and depth.
- Created series of rough sketches for review, revision and approval.
- Maintained an online portfolio showcasing completed work.
- Nurtured relationships with artists and other internal partners to create positive rapport for future projects.
- Fostered productive, professional working relationships with fellow craftspeople, vendors and media representatives.
- Addressed client concerns and worked together to achieve mutually beneficial outcomes.
- Maintained and ordered adequate supply of materials, supplies and equipment.
- Coordinated shipping of artwork from studio to galleries or customers.
Server
Monty's Good Burger
Los Angeles, CA
07.2022 - 06.2023
- Learned to work in fast-paced environments working at festival booths
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Filled condiments and napkin containers during slack periods.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Upheld high standards of sanitation in accordance with health department regulations.
- Monitored dining room for cleanliness and proper set-up at all times.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Garnished dishes and beverages to serve visually appealing menu items.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Prepared drinks according to standard recipes.
- Followed health safety guidelines when preparing and serving food products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Cleaned tables and chairs to prepare dining area for next customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Stayed informed about daily specials, new menu items, promotions.
- Took orders from customers accurately and in a timely manner.
Customer Service and Food Service at Sunright Tea Studio
Sunright Tea Studio
Little Tokyo, Los Angeles
06.2021 - 02.2022
- Handled opening and closing duties for the store
- Worked with customers and orders at an extremely fast pace when busy
- Brew Tea from scratch and prepare other food items for the store
- Used Toasttab Point of Sale system as well as worked with Doordash, UberEats, and postmates system
- Trained new workers.
- Figured out creative ways to solve new problems
- Ensure everything was up to standard
- Complete inventory
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Ensured compliance with health regulations regarding food safety practices at all times.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Performed opening and closing duties such as setting up workstations, restocking supplies and cleaning equipment.
- Resolved customer complaints promptly and professionally while maintaining a positive attitude.
Retail and Customer Service at 41Olive, Mission Viejo Mall
41Olive
Mission Viejo, California
01.2021 - 07.2021
- Learned how to use modern point of sale system (shopkeep)
- Handled custom orders and interaction with customers
- Managed the store on solo-shifts
- Increased Sales and customer satisfaction.
- Assisted with training new employees on retail processes and procedures.
- Managed incoming shipments from vendors for accuracy of merchandise received.
- Provided top quality control and eliminated downtime to maximize revenue.
- Demonstrated knowledge of current sales promotions, special events.
- Maintained high levels of customer service satisfaction.
- Performed cash register operations including opening and closing procedures.
- Took special orders in person and over telephone, generating additional revenue every month.
- Answered phone calls in a timely fashion while providing excellent customer service skills.
Waiter and Food Service Worker at Hacienda Guadalajara Restaurant
Hacienda Guadalajara restaurant
Corona, CA
01.2016 - 08.2019
- Greet, Acknowledge and seat guests; fulfilling any concerns
- Present menu and answer any questions about the Menu items and specials
- Organize reservations through the phone and online
- Ensure that the Food and Service goes above and beyond customer standards so they leave having been satisfied with the service
- Interface with Customers to assess food needs or dietary restrictions, I.E., Food allergy, Lactose intolerance, etc.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Bussed tables as needed during peak hours.
- Took orders for food and drinks and delivered them to guests.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Greeted customers, answered questions and recommended specials to increase profits.
- Prepared checks accurately and processed payments promptly.
Volunteer at La Fundacion De Sobrevivientes De Trafico Humano
La Fundacion De Sobrevivientes de Trafico Humano
Santa Ana, CA
04.2018 - 05.2019
- Organized community and fundraising events such as patron dinners and documentary screenings
- Website construction and Logo Design
- Networked with professionals who are working towards reaching the end of Human Trafficking
- Worked with Trafficking Survivors and followed protocol in order to converse and interact with them to hopefully reach a healthy healing process.
- Helped with prep, set up, and breakdown of community and public events.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Made referrals to utilize community resources for resident's needs.
- Promoted community resources through printed marketing material, email newsletters and social media campaigns.
- Adhered to strict confidentiality policies in regard to personal and financial data.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
- Developed educational materials related to topics like diversity, inclusion, and sustainability.
Volunteer at Silverado Tustin Hacienda Memory Care Community
Silverado Tustin Hacienda Memory Care Community
North Tustin, CA
06.2017 - 08.2018
- Organization of community events and activities
- Handling patient concerns while meeting Memory care and Nursing Home facility protocol
- Help patients with reading, eating, dressing as well as other day-to-day activities.
- Facilitated careworker tasks by assisting patients with necessities
- Participated in team-building exercises to strengthen relationships among volunteers.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Collaborated with other volunteers to create a positive work environment.
- Offered support and assistance to community members.
- Helped organize and implement programs and projects to aid community and individuals.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Resolved complaints or issues using strong customer service and engagement skills.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
- Helped with prep, set up, and breakdown of community and public events.
- Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
- Developed appropriate treatment plans focusing on each individual's needs.
Education
Student -
Orange County Highschool of the Arts
06.2021
Skills
My name is Bijan Fabian Rae, I have many skills to offer this position as I have worked in retail, food service, managing and owning my own business for six years, etc I am an extremely fast learner and easily trainable I've always been commended for being amicable with customers, ensuring that I provide stellar customer service I am extremely punctual and always make sure to show up to work with a smile and adequately dressed/groomed I am an extremely hard worker and constantly go above and beyond to make sure that every task is completed while exceeding the standard I am fluent in English, Spanish, and French therefore can assist a variety of customers and can be useful in situations that pose language barriers between fellow coworkers and customers Having owned my own business for almost 7 years, I have gained a great sum of managerial habits and skills that facilitate managing my occasionally heavy amount of orders to fulfill, all while making sure they're completed and delivered in an above satisfactory manner I also ensure to keep in constant contact with my clients to ensure satisfaction which is a result and benefit of my networking skills learned over time and ability to satisfy a customer as if it was my own business, knowing what it takes to satisfy a customer
- Financial Administration
- Business Development
- Business Growth and Retention
- Negotiation
- Business Marketing
- Sales Oversight
Affiliations
- Painting
- Music Production
- Lyricism
- Fashion
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Full Professional
Accomplishments
- Award-winning art pieces
- High commission art pieces bought and sold
- Classically trained for 7 years
- Experience with computers and technology
Certification
- Food Handlers License
- Highschool Diploma
References
References available upon request.
Timeline
Server
Monty's Good Burger
07.2022 - 06.2023
Customer Service and Food Service at Sunright Tea Studio
Sunright Tea Studio
06.2021 - 02.2022
Retail and Customer Service at 41Olive, Mission Viejo Mall
41Olive
01.2021 - 07.2021
Volunteer at La Fundacion De Sobrevivientes De Trafico Humano
La Fundacion De Sobrevivientes de Trafico Humano
04.2018 - 05.2019
Volunteer at Silverado Tustin Hacienda Memory Care Community
Silverado Tustin Hacienda Memory Care Community
06.2017 - 08.2018
Waiter and Food Service Worker at Hacienda Guadalajara Restaurant
Hacienda Guadalajara restaurant
01.2016 - 08.2019
Independent Business Owner
Graveyardkid LLC
01.2014 - Current
Student -
Orange County Highschool of the Arts
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