BIJAY KUMAR PRAJAPATI
RESTAURANT OPERATIONS MANAGER
Kolkata,West Bengal
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
36
36
years of professional experience
3
3
Languages
Work History
MSC CRUISE LINE
01.2022 - Current
- MSC DIVINA: WORKED AS A RESTAURANT MANAGER. OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD. (JANUARY 2022 TILL AUGUST 2022)
- MSC DIVINA: WORKED AS A RESTAURANT MANAGER. OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD. (NOVEMBER 2022 TILL AUGUST 2023)
- MSC MAGNIFICA: WORKED AS A RESTAURANT MANAGER. OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD. (APRIL 2024 TILL OCTOBER 2024)
- MSC SEASIDE: WORKED AS A RESTAURANT MANAGER. OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD. (DECEMBER 2024 TILL JULY 2025)
- MSC SEASHORE: WORKED AS A RESTAURANT MANAGER. OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD. (SEPTEMBER 2025 TILL MARCH 2026)
- TOTAL YEARS OF EXPERIENCE: 31 YEARS IN SERVICE INDUSTRIES, OUT OF 31 YEARS, 25 YEARS ON CRUISE SHIP.
HOLLAND AMERICA LINE
03.2005 - 08.2019
- M.S AMSTERDAM: JOINED AS ASST Maître’D AND WORKED AS A LIDO MANAGER IN June 19, 2005 till September, 2005 BEEN OFFICIALLY PROMOTED AS RESTAURANT MANAGER LIDO.
- M.S. ROTTERDAM: WORKED AS RESTAURANT MANAGER LIDO (25- March 2006 till 28 July 2006)
- M.S. STATENDAM: WORKED AS RESTAURANT MANAGER LIDO (03 October 2006 till 16 Feb 2007)
- M.S. RYNDAM: WORKED AS RESTAURANT MANAGER LIDO. (22 April2007 till 23 September 2007)
- M.S. STATENDAM: WORKED AS RESTAURANT MANAGER LIDO (04 Dec 2008 till 12 July 2008)
- M.S. NOORDAM: WORKED AS RESTAURANT MANAGER LIDO/ CANALETTO (18 September 2008 till 22 Feb 2008)
- M.S. NOORDAM: WORKED IN DINING ROOM AND ROOM SERVICE. (19 April 2009 till 26 September 2009)
- M.S. VOLENDAM: WORKED AS LIDO/CANALETTO MANAGER. (PROMOTED AS MAITRE’D) (06 December 2009 till 02 June 2010)
- M.S. ZUIDERDAM: WORKED AS MAITRE’D (RESTAURANT OPERATIOS MANAGER). OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD (28 August 2010 to 21 Feb 2011)
- M.S. OOSTERDAM: WORKED AS MAITRE’D (RESTAURANT OPERATIOS MANAGER). OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD (23 Jan 2012 till 27 July 2012)
- M.S. WESTERDAM: WORKED AS MAITRE’D (RESTAURANT OPERATIOS MANAGER). OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD (04 October 2012 till 06 April 2013)
- M.S. NOORDAM: WORKED AS MAITRE’D (RESTAURANT OPERATIOS MANAGER). OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD ( 24 July 2013 till 17 Jan 2014)
- M.S. WESTERDAM: WORKED AS MAITRE’D (RESTAURANT OPERATIOS MANAGER). OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD (22 March 2014 till 27 September 2014)
- M.S. ZUIDERDAM: WORKED AS MAITRE’D (RESTAURANT OPERATIOS MANAGER). OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD (02 Feb 2015 till 15 September 2015)
- M.S. WESTERDAM: WORKED AS MAITRE’D (RESTAURANT OPERATIOS MANAGER). OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD (14 Nov 2015 till 21 May 2016)
- M.S. EURODAM: WORKED AS MAITRE’D (RESTAURANT OPERATIOS MANAGER). OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD (31 July 2016 till 30 September 2016) (01 October 2016 till 24 December 2016) (04 February 2017 till 23 September 2017)
- M.S. OOSTERDAM: WORKED AS MAITRE’D (RESTAURANT OPERATIOS MANAGER). OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD (11 November 2017 till 10 Jan 2018)
- M.S. EURODAM: WORKED AS MAITRE’D (RESTAURANT OPERATIOS MANAGER). OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD.
- M.S. EURODAM: WORKED AS MAITRE’D (RESTAURANT OPERATIOS MANAGER). OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD. (18 April 2018 till 15 September2018)
- M.S. WESTERDAM: WORKED AS RESTAURANT OPERATIONS MANAGER. OVER ALL IN-CHARGE OF ALL RESTAURANT OPERATIONS ON BOARD (23 November 2019 till 02 April 2019) (02 June 2019 till 25 August 2019)
LOUISE CRUISES LINE
03.2004 - 12.2004
- M.V. THOMSON SPRIT: JOINED AS A HEAD WAITER BUT WORKED AS LIDO SUPERVISOR. TAKING CARE OF COMPLETE LIDO OPERATION INCLUDING PAPER WORK OF LIDO, DAILY REPORT, STOCK MANAGEMENT, PIZZA STATION, TEMPARATURE LOG MAKING SCHEDULE FOR LIDO TEAM AND IN DINNER WORKING IN A AL CARTE RESTAURANT (SIROCCO)FINE DINNING AS RESTAURANT IN CHARGE. WORKED AS A ASST RESTAURANT MANAGER.
SUN CRUISES U.K. LTD
05.1999 - 03.2004
- M.V. SUNBIRD (SONG OF AMERICA): JOINED AS A WAITER THEN PROMOTED AS A LIDO SUPERVISOR WHO IS WHOLE AND SOLE IN CHARGE OF LIDO OPERATION ON THE VESSEL. IN 2001 RE PROMOTED AS A HEAD WAITER I WAS TAKING CARE OF SPECIAL DIET, TABLE RESERVATION OF THE RESTAURANT.
P.O. CRUISES U.K. LTD
03.1995 - 04.1999
- SS CANBRERRA: JOINED AS A WAITER AND BEEN PROMOTED AS CHIEF WAITER. WHO IS IN CHARGE OF MAKING DUTY ROTA & SIDE DUTY HELPING RESTAURANT MANAGER IN TABLE RESERVATION. DINNER SERVING CAPTAIN TABLE
- M.V. VICTORIA: WORKED AS A CAPTAIN WAITER IN DINNER. CHIEF LIDO FOR BREAKFAST & LUNCH. DINNER LIDO CLOSED SCHDULEING FOR WAITER. AND CLEANESS OF LIDO & STOCK MAINTIANCE
- M.V. ORIANA: WORKED AS A CHEIF WAITER TAKING CARE OF TABLE RESERVATION WITH RESTAURANT MANAGER AND IN CHARGE OF LIDO FOR THEME NIGHT DINNER & AFTER NOON TEA. TAKING CARE OF CAPTAIN TABLE DURING DINNER.
TAJ GROUP OF HOTEL
10.1989 - 02.1995
- HOTEL TAJ BENGAL DELUXE FIVE STAR OPENING OF HOTEL
- DUTIES: WORKED IN BANQUET AS A WAITER IN CHARGE FOR DIFFERENT TYPE OF SET UP OPERATES THE CONFERENCE & PARTY WITH FOOD BEVERAGE SERVICE.
- COFFEE SHOP: SECTION IN CHARGE FOR FOOD & BEVERAGE SERVICE. MAKING DUTY ROTA FOR OTHER SECTION MAINTAINING THE STOCK
- ROOM SERVICE: BREAKFAST & LUNCH IN CHARGE INCLUDING ORDER TAKING.
- BAR: WORKED AS A BAR TENDER & LIQUER STOCK MAINTAINER WITH F&B CONTROLER.
- CHAMBER’S WHICH IS THE RESTAURANT FOR V.I.P. OR MEMBERS ONLY VERY HIGH STANDERED SERVICE WITH ALL SILVER WARE AS A SENIOR STEWARD.
Education
High School -
St. Anthony’s High School
Higher Secondary - undefined
D.B. Collage Commerce
B.Com - undefined
Kolkata University
Skills
- Good communication skill, ability to adapt to a new environment in a short span of time and be productive
- Ability to work under pressure and remain calm under pressure
- Friendly and calling personality
- Initiative to analyze and provide appropriate solution to a given problem or complex situation
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Timeline
MSC CRUISE LINE
01.2022 - Current
HOLLAND AMERICA LINE
03.2005 - 08.2019
LOUISE CRUISES LINE
03.2004 - 12.2004
SUN CRUISES U.K. LTD
05.1999 - 03.2004
P.O. CRUISES U.K. LTD
03.1995 - 04.1999
TAJ GROUP OF HOTEL
10.1989 - 02.1995
Higher Secondary - undefined
D.B. Collage Commerce
B.Com - undefined
Kolkata University
High School -
St. Anthony’s High School
Qualifications
St. Anthony’s High School, WBSE, D.B. College Commerce, WBHSE, Kolkata University, S.Y. B.Com
Trade Qualifications
- Marlins English Language Proficiency Test, 95, 2009-02-13
- Food & Beverage Service Management, 87%, All India
- Certificate of Basic Food Hygiene Course, P.&O. Cruises
- Certificate of Basic Food Hygiene Course, Sun Cruises
- Intermediate Food & Hygiene Course, C.I.E.H. U.K.
- CDC Vessel Sanitation Public Health Course, Miami, Florida, USA, 2019-05-15
- HACCP Food Safety System for Restaurant and Other Catering Service, 2024-12-01
- COVID-19 Contact Tracing, John Hopkins University, 2020-08-13
- Emerging Respiratory Viruses, Including COVID-19: Methods for Detection, Prevention, Response and Control, W.H.O., 2020-09-28
- Hospitality Management Studies – Hotels Operations, Revised Alison Courses, 2020-10-03
- Seaman’s Certificate STCW Courses, Personal Survival Techniques, 2019-09-27, Elementary First Aid, 2019-09-27, Fire Prevention & Fire Fighting, 2019-09-27, Personal Safety and Social Responsibilities, 2019-09-27
- Passenger Ship Familiarization, 2019-10-23
- Crisis Management & Human Behaviour Passenger Ship Safety, 2020-02-28
- Security Training for Seafarers with Designated Security Duties, 2019-09-14
- Proficiency in Survival Craft & Rescue Boats Other than Fast Rescue Boats, 2019-10-04
- Refresher Training for Certificate of Proficiency in Personal Survival Techniques, 2024-03-28
- Refresher Training for Certificate of Proficiency in Fire Prevention & Fire Fighting, 2024-03-22
- Passenger Ship Familiarization Crowd Management, Passenger Ship Safety and Safety Training for Personnel Providing Direct Service to Passengers in Passenger Space, 2024-03-20
Total Years Of Experience
37
Years On Cruise Ship
31
Motto
- Always serve customer with smile
- Make sure customer is happy with service
- And come back again and again.