Bijaya Babu Nayaju
Bhaktapur,Nepal
Summary
Looking for a position in a resulted-oriented organization when acquired skills and education will be utilized towards continuous growth and advancement along with provide opportunity to learn new technologies in modern generation.
Provide technical support and maintenance services for various equipment and machinery. Diagnose equipment issues, perform repairs and maintenance with ensure customer satisfaction thoroughly timely and effective service delivery. Works closely with clients to understand their technical requirements and delivers solutions that integrate the company’s product into their existing systems.
Overview
6
6
years of professional experience
Work History
Service Engineer
Jagdamba Motors Private Limited
04.2023 - Current
- Company Overview: TVS Two wheeler
- Provide technical support and maintenance services for various equipment and machinery
- Diagnose equipment issues, perform repairs and maintenance with ensure customer satisfaction thoroughly timely and effective service delivery
- Works closely with clients to understand their technical requirements and delivers solutions that integrate the company’s product into their existing systems
- TVS Two wheeler
Service Advisor
Golchha Group
01.2017 - 08.2020
- Company Overview: Bajaj Service Centre Two Wheeler
- Perform as the primary point of contact for customers regarding their motorcycle maintenance and repairs, taking detailed information about issues, communicating with technicians, providing accurate cost estimates, scheduling appointments and ensuring customer satisfaction throughout the service process, all while maintaining a strong understanding of the specific features and maintenance needs of the company’s motorcycle models
- Bajaj Service Centre Two Wheeler
Service Technician
New Shiv Service Centre Pvt. Ltd
06.2015 - 06.2016
- Company Overview: Hyundai Authorized Service Center Four wheeler
- Setting up new equipment and ensuring its correct operation
- Performing routine checks and preventive maintenance on equipment to prevent future issues
- Analyzing malfunctioning equipment to identify the root cause of problems
- Replacing faulty parts and fixing identified issues on equipment
- Explaining repair details to customers, addressing concerns and providing technical support
- Keeping detailed records of service calls, repairs performed and customer information
- Using diagnostic tools to identify and resolve complex technical issues
- Hyundai Authorized Service Center Four wheeler
Education
Diploma - Mechanical Engineering
IOE Thapathali Campus Tribhuvan University
03.2016
School Level Certificate -
Sarswati Shiksha Griha Higher Secondary School Nepal Government
01.2011
Skills
- Microsoft Office
- Programming
- Troubleshooting
- Diagnostics
- Customer Relations
- Time Management
- Warranty Processing
- Inventory Control
Personal Information
- Date of Birth: 07/18/95
- Gender: Male
Timeline
Service Engineer
Jagdamba Motors Private Limited
04.2023 - Current
Service Advisor
Golchha Group
01.2017 - 08.2020
Service Technician
New Shiv Service Centre Pvt. Ltd
06.2015 - 06.2016
School Level Certificate -
Sarswati Shiksha Griha Higher Secondary School Nepal Government
Diploma - Mechanical Engineering
IOE Thapathali Campus Tribhuvan University
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