Biju Philips
Glen Allen,VA
Summary
Knowledgeable Desired Position with robust background in diverse culinary environments. Proven history of creating innovative dishes that align with modern dining trends and enhance customer satisfaction. Demonstrated expertise in menu planning and kitchen management.
Culinary professional with deep commitment to delivering high-quality dining experiences. Expertise in crafting unique recipes and leading kitchen teams to consistent excellence. Known for adaptability and collaborative approach, ensuring smooth operations and customer satisfaction.
Experienced with diverse culinary techniques and creating innovative dishes. Utilizes precise menu planning and kitchen management to drive success. Track record of fostering teamwork and maintaining high standards in fast-paced environments.
Overview
36
36
years of professional experience
Work History
Chef
Hyderabadi Biryani House
12.2018 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Protected against cross-contamination from utensils, surfaces, and pans while preparing meals for food allergy sufferers.
- Reduced food waste with strategic menu planning and inventory control techniques.
Senor Manager
Hill Top Group
11.2012 - 12.2016
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Aladin Grill
Chef
06.2008 - 07.2012
- Ensured customer satisfaction by providing consistently high-quality grilled dishes prepared on immaculate equipment.
- Collaborated with chefs and other kitchen staff to maintain an organized, safe, and hygienic working environment.
- Increased kitchen efficiency by maintaining clean and well-functioning grills, reducing cooking time and potential delays.
- Provided exceptional service by keeping grills in pristine condition throughout busy shifts, ensuring continuous operation without compromising quality.
Manager
Asset Tours and Travels
11.2010 - 06.2012
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Chef
Hillton Valencia
09.2006 - 01.2007
Chef
Metro ,Malaga
12.2004 - 08.2006
Chef
Jack's American
04.2004 - 12.2004
Manager of Operations
Hilltop Service Stations
05.1998 - 06.2003
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
Manager of Business Development and Sales
Anchor Tours and Travels
11.1993 - 11.1998
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
Supervisor
Elamas Trading and Contracting
09.1992 - 10.1993
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Supervisor of Operations
Gannon Dunkerly and Co. Ltd
08.1988 - 11.1991
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Education
Handling of Food And Alcaholic Beverages
Local Bartending School
Richmond, VA11.2024
Bachelor Of Commerce - Management And Commerce
IEC UNIVERSITY
Himachal Pradesh , India08.2019
Languages
Malayalam,
Native or Bilingual
Spanish
Limited Working
Telugu
Limited Working
English
Professional Working
Tamil
Limited Working
Hindi
Professional Working
Timeline
Chef
Hyderabadi Biryani House
12.2018 - Current
Senor Manager
Hill Top Group
11.2012 - 12.2016
Manager
Asset Tours and Travels
11.2010 - 06.2012
Aladin Grill
Chef
06.2008 - 07.2012
Chef
Hillton Valencia
09.2006 - 01.2007
Chef
Metro ,Malaga
12.2004 - 08.2006
Chef
Jack's American
04.2004 - 12.2004
Manager of Operations
Hilltop Service Stations
05.1998 - 06.2003
Manager of Business Development and Sales
Anchor Tours and Travels
11.1993 - 11.1998
Supervisor
Elamas Trading and Contracting
09.1992 - 10.1993
Supervisor of Operations
Gannon Dunkerly and Co. Ltd
08.1988 - 11.1991
Handling of Food And Alcaholic Beverages
Local Bartending School
Bachelor Of Commerce - Management And Commerce
IEC UNIVERSITY
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