Overview
Work History
Education
Skills
Languages
Timeline
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BIKENDRA BOHORA

Euless,TX

Overview

8
8
years of professional experience

Work History

CASHIER

BUCKINGHAM BEER AND WINE
Garland, TX
02.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

CASHIER

JACK LONDON INN
OAKLAND, CA
01.2021 - 02.2023
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Coordinated travel arrangements for employees and visitors when required.
  • Explained policies and procedures to visitors.
  • Completed basic bookkeeping and document filing.
  • Showed off dining areas, pool, spa and fitness center to prospective and current guests.
  • Scheduled appointments and maintained and updated appointment calendars.

CASHIER

Uber
GARLAND, UT
02.2017 - 02.2022
  • Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic
  • Maintained clean driving record and obeyed traffic laws and regulations
  • Safeguarded passengers and cargo through careful driving and adherence to traffic laws
  • Transported people to appointments and destinations on schedule
  • Communicated with customers to ensure timely and accurate deliveries
  • Drove vehicles across various types of terrain and roadways
  • Loaded and unloaded goods and luggage to appropriate locations
  • Adapted quickly to changing road conditions and weather patterns during routes
  • Loaded and unloaded cargo in accordance with safety protocols.

IPHONE TECHNICIAN

Express Employment Professionals
Coppell, TX
01.2016 - 02.2017
  • Inspected materials for any damages or defects upon receipt.
  • Performed daily maintenance on production line equipment, including cleaning and lubrication of parts.
  • Ensured that safety protocols were followed during all production line operations.
  • Maintained accurate records of all production line activities, including downtime and repairs.
  • Installed new components and equipment in the production line as needed.
  • Repaired defective parts or components on the production line as required.
  • Trained other technicians in proper operation and maintenance of production lines.
  • Conducted tests on newly installed parts or components to ensure proper functioning.
  • Assisted in the installation, repair, and troubleshooting of automated systems.
  • Coordinated with supervisors regarding changes in shift schedules or assignments.
  • Worked closely with Quality Control personnel to resolve any issues found during inspections.
  • Troubleshot customer network issues related to telephony equipment.

Education

HIGH SCHOOL DIPLOMA -

Himalayan English academy
02.2013

Skills

  • Customer Service
  • Payment Processing
  • ID Verification
  • Customer Assistance
  • Cash Handling
  • Report Preparation
  • Inventory Management
  • Issue Resolution
  • Guest Inquiries
  • Customer Relations
  • Payment Posting
  • Staff Training
  • Written and Verbal Communication
  • Ordering and Stocking
  • Time Management Skills
  • Order Taking
  • Scanner Operations
  • Conflict Resolution
  • Daily Reporting
  • Records Maintenance
  • Sales Expertise
  • Organizational Abilities
  • Credit and Cash Transactions
  • Money Handling
  • Customer Service Excellence
  • Retail Merchandising

Languages

  • NEPALI, Advanced (C1)
  • HINDI, Advanced (C1)
  • ENGLISH, Advanced (C1)

Timeline

CASHIER

BUCKINGHAM BEER AND WINE
02.2023 - Current

CASHIER

JACK LONDON INN
01.2021 - 02.2023

CASHIER

Uber
02.2017 - 02.2022

IPHONE TECHNICIAN

Express Employment Professionals
01.2016 - 02.2017

HIGH SCHOOL DIPLOMA -

Himalayan English academy

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BIKENDRA BOHORA