Bikramaditya Mukherjee
New Jersey,USA
Summary
Accomplished Program Manager with a proven track record at Swan AI Studios, adept in leveraging Agile methodologies and Oracle SQL to drive 20% reduction in claim processing times and significant revenue growth. Expert in strategic planning and cross-functional collaboration, I excel in transforming challenges into scalable solutions, demonstrating a strong blend of technical and leadership skills.
Overview
24
24
years of professional experience
Work History
Program Manager, Partner
Swan AI Studios
11.2023 - Current
- Company Overview: Icon Clarifai is a Real-Estate Distress Debt Management arbitrage platform that automatically identifies and creates real estate portfolio (multiple property) deals for sellers in distressed debt and identifies potential buyers
- Clarifai uses advanced data aggregation, machine learning and AI to identify best deals for the arbitrage
- It also integrates with CRM and marketplace to make buying and selling experience seamless
- Part of the Startup studio focused on exploring and incubating ideas, building prototypes, forming, and scaling interoperable, commercially impactful, and clinically valid products utilizing pragmatic AI/ML solutions and state-of-the-art technology to reimagine healthcare
- Mila Health is a generative AI-powered provider’s assistant that gives trusted and timely guidance to patients while reducing the communication burden on providers
- Built by clinicians for clinicians, Mila engages patients with empathy and guides them with approved best practices
- Communicated, negotiated, and partnered with vendors and product Owners in product development phases, considering scope
- Vendor consultant – Open AI, Twilio, Company Insurance, Manage IT service, Consulting delivery partner for strategic consulting engagements
- Collaborate with the Product Owner to define the product roadmap and plan for the first MVP launch
- Manage vendor burn rate, resource plan, and invoices
- Setup Company payroll, Policies, and Cultural tenets
- Worked with the recruiter to get new resources and build the team as per product requirements
- Icon Clarifai is a Real-Estate Distress Debt Management arbitrage platform that automatically identifies and creates real estate portfolio (multiple property) deals for sellers in distressed debt and identifies potential buyers
- Clarifai uses advanced data aggregation, machine learning and AI to identify best deals for the arbitrage
- It also integrates with CRM and marketplace to make buying and selling experience seamless
Program Manager
Amwell
06.2023 - 12.2023
- This project creates an end-to-end pipeline system that captures an image from an iPad or similar device (Device of Customer’s choice) to detect the fall of a patient from the bed or identify an empty bed from the visual input using Machine Learning concepts (Amazon Rekognition Service and YOLO Model)
- The visual input will then be transferred to the cloud of customer choice
- Front End developed in Flutter
- Negotiate the contract with the client and sign off on the deal
- Create MSA and SOW
- Structured and sold consulting engagement to modernize forecasting
- Build the onshore/offshore team
- Create and maintain the detailed Project plan (MPP) including Milestones and Dependencies
- Create and maintain the development JIRA board
- Communicated, negotiated, and partnered with vendors and product Owners in product development phases, considering scope, requirements, and cost
- Responsible for project budget and financing
- Managed resource loading and tracking throughout the project lifecycle
- Create and maintain the project charter, communication channels with project stakeholders, and risk analysis (RACI matrix)
Program Manager
AIG
, New Jersey
11.2019 - 02.2023
- Company Overview: Claims Finance Operation
- The Data Modernization program initiative to enable the organization to receive, and process General Insurance Claims on a real-time basis
- Reduced 20% in claim processing time for each claim from its creation till booking
- Claim Loss Data Analysis project – Analyze more than 35 thousand claims data to identify the loss that occurred for each claim due to a problem in business process or data
- This initiative product controlled and saved more than $10M in loss
- Responsible for approx
- 30% revenue growth in 3 years
- Create and manage the project budget with the Project Finance Officer with annual budget preparation for presentation to the project stakeholders
- In charge of planning the budget process
- Responsible for managing the project budgeting for 3 years which included reviewing the programs, allocating and reallocating resources in every stage of the project, and all costs related to infrastructure, and contingency
- Delivered multi-year, large program with cross-functional global teams, on-time execution, budget, and quality
- Evaluate, create, and maintain triple project constraints (Time/Cost/Scope - Budget)
- Define and managed the project path starting from Initiation, Planning, Execution
- Claims Finance Operation
Program Manager
Emblem Health
New York
01.2015 - 10.2019
- Company Overview: Facets Implementations
- The Claims Transformation program encompassed the stand-up and implementation of the New Platform for Emblem Health, the migration of client Members to a new platform, by LOB, and the rationalization of the application portfolio
- Migrated more than 15 thousand claims users across North America and India
- Collaborated with development teams in learning strategy, rapid prototyping, and requirement gathering and help write user stories
- Communicated, negotiated, and partnered with vendors and product Owners in product development phases, considering scope, requirements, and cost
- Facets Implementations
Service Delivery Program Manager
Kohl’s
Wisconsin
01.2012 - 12.2014
- Company Overview: Service Delivery
- The project involves the development/maintenance/integration and support of several systems in Kohl's Merchandising and Enterprise Data Warehousing Areas
- 16 Applications - Provided 24/7 level 1, level 2, and level 3 support
- Service Delivery
Project Manager
Wal-Mart
Arkansas
03.2009 - 12.2011
- Company Overview: Global Logistics System
- Walmart's company growth is limited due to disparate logistics systems among International Markets
- The maintenance's high cost and complexity require Wal-Mart to move toward a global logistics solution
- The goal of this project is to roll out the new application which is developed by Cognizant (Global Logistics System - GLS) instead of different Warehouse management systems running across DCs
- Rolled out this new system in 125 International Walmart distribution centers (DC)
- Maintenance cost reduced by more than 40% across all 125 DC
- Global Logistics System
Senior Developer / Developer
India
01.2001 - 01.2009
Education
Bachelor of Engineering - Civil
IndiaProgram Management -
The George Washington University School of Business
Skills
- Start-Up Studios setup Operations
- Project management and execution
- Global Delivery Management
- Product Road map planning
- Business Development
- Strategic Planning
- Vendor Management
- Budget & Financial Management
- Customer Relationship Management
- Risk Management
- Cross-Functional Collaboration
- Agile (Scrum / Kanban Methodology)
- Product Management
- Oracle SQL
- Hubspot
- MS 365
- MS Project Plan
- Visio
- Figma
- JIRA
- Confluence
- SharePoint
- WordPress
- INTUIT QuickBooks
- AWS cloud services
Personal Information
Work Permit: US Citizen
Timeline
Program Manager, Partner
Swan AI Studios
11.2023 - Current
Program Manager
Amwell
06.2023 - 12.2023
Program Manager
AIG
11.2019 - 02.2023
Program Manager
Emblem Health
01.2015 - 10.2019
Service Delivery Program Manager
Kohl’s
01.2012 - 12.2014
Project Manager
Wal-Mart
03.2009 - 12.2011
Senior Developer / Developer
01.2001 - 01.2009
Bachelor of Engineering - Civil
Program Management -
The George Washington University School of Business
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