BILAL AHMED
Philadelphia,PA
Summary
Outgoing and reliable worker with customer service and cleaning experience in grocery store and restaurant settings seeking new challenges and to diversify job experience.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Dominos's Pizza
08.2021 - Current
- Supervising day-to-day operations to meet performance, quality and service expectations.
- Maintaining a clean, safe, and organized store environment to enhance the customer experience..
- Improving customer satisfaction by addressing and resolving complaints promptly.
- Making fast, accurate, and consistent products that comply with all portion sizes, recipes, and baking procedures
- Processed customer orders and accurately handled payment transactions.
Light Duty Cleaner
Best Service Pros
08.2020 - 02.2021
- Cleaning and maintaining common rooms, kitchens, washrooms
- Sweeping and mopping floors
- Cleaning windows and keeping blinds dust free
- Taking out, properly disposing of garbage, and properly recycling
- Maintaining all cleaning equipment and materials in a safe and sanitary working condition
- Monitoring and report any repairs or required replacements
- Working with fellow cleaners on tasks and projects.
Grocery Clerk
PriceRite
09.2019 - 06.2020
- Awarded 'Team Member of the Month' in November 2019
- Assisted customers with locating desired items and helped customers transfer oversized items to vehicles
- Maintained store cleanliness, organization and sanitation by performing various light janitorial duties, including sweeping and mopping
- Kept work areas neat, clean and free from debris
- Immediately cleaned all spills on floors to prevent customer and employee injury
- Monitored restrooms and aisles to remain free of hazards and promote customer safety
- Stocked merchandise, checked and pulled defective or expired products from shelves
- Gathered shopping carts and maintained organized cart storage at store entrance
- Efficiently rang up items and processed payments to keep customers flowing through check-out lanes.
Restaurant Crew Member
Mediterra Grill and Pizza
03.2018 - 10.2019
- Maintained clean, sanitized, and well-organized food preparation zones
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas
- Cleaned walls, fans and drains in bakery coolers, display cases and work area
- Checked completed orders for accuracy and bagged meals for easy carrying
- Promoted customer loyalty by efficiently handling food and service complaints
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas
- Processed payments to complete transactions.
Timeline
Assistant Manager
Dominos's Pizza
08.2021 - Current
Light Duty Cleaner
Best Service Pros
08.2020 - 02.2021
Grocery Clerk
PriceRite
09.2019 - 06.2020
Restaurant Crew Member
Mediterra Grill and Pizza
03.2018 - 10.2019
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