Summary
Overview
Work History
Education
Skills
Timeline
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BILAL ALMFARREJ

BILAL ALMFARREJ

Sterling,USA

Summary

Highly motivated and experienced Data Center Technician with a proven track record of success in ensuring optimal data center operations. Expertise in hardware and software troubleshooting, network infrastructure management, and fiber optic installations. Demonstrated ability to diagnose and resolve complex technical issues, maintain meticulous records, and contribute to a positive team environment. Proven ability to work independently and as part of a team to achieve project goals and exceed expectations. Eager to contribute technical skills and dedication to a challenging and rewarding role in a dynamic data center environment.

Overview

8
8
years of professional experience

Work History

Data Center Technician (Contract)

AKKODIS ENGINEERING – GOOGLE DATA CENTER
Sterling, VA
05.2023 - Current
  • Deployed and configured hundreds of servers in a high-density data center environment, demonstrating expertise in large-scale infrastructure management and scalability, utilizing automated configuration tools.
  • Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
  • Conducted routine maintenance activities on servers, storage systems, networking equipment and other components located in the Data Center.
  • Collaborated with cross-functional teams, including network engineers, and systems administrators, to ensure seamless integration and operation of data center infrastructure for new service rollouts.
  • Contributed to the development and implementation of automated monitoring and alerting systems, improving proactive issue detection and resolution using tools like Grafana and Prometheus.
  • Maintained detailed documentation of data center infrastructure, procedures, and troubleshooting steps, ensuring knowledge transfer and operational consistency within the data center's knowledge base.
  • Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations.
  • Evaluated existing technology solutions for possible improvements or replacements based on current trends in industry best practices.

Technician and Cabling (Contract)

IES COMMUNICATIONS
Leesburg, VA
01.2023 - 04.2023
  • Managed cable infrastructure, including dressing, labeling, and termination; installed and configured fiber trays, ladder racks, and power trays.
  • Racked and stacked customer equipment, built out server rack elevations, and assembled hardware as per specifications.
  • Conducted Outside Plant (OSP) installations by running fiber into data centers, following blueprints and installation guidelines.
  • Installed and organized various infrastructure components, such as fiber tray systems, cabinets, and power trays.
  • Ensured adherence to safety protocols and standards, including proper PPE, job site cleanliness, and compliance with OSHA regulations.
  • Proficient in utilization of cut sheets

Logistics Service/ Technician(Contract)

GXO LOGISTICS
Leesburg, VA
06.2022 - 12.2022
  • Managed the intake, secure storage, and precise installation of incoming server and network hardware, maintaining meticulous organization within the data center.
  • Engineered and deployed rack infrastructure, including precision fiber optic and copper cabling, and executed seamless equipment relocations, optimizing data center layout and efficiency.
  • Performed comprehensive Outside Plant (OSP) network diagnostics and resolution, ensuring robust and reliable connectivity.
  • Executed advanced fiber optic operations, including fusion splicing, cabinet/ODF/splitter/MDF installation, and OTDR testing, resolving complex fiber optic network issues with precision.
  • Streamlined data center logistics through efficient materials handling, inventory management, and precise order fulfillment, ensuring the timely availability of critical components.
  • Ensured accurate component delivery by verifying orders and transporting critical hardware (RAM, CPUs, motherboards, cabling, and fiber) to designated deployment zones.
  • Implemented and maintained a structured inventory management system, employing precise labeling and organization to ensure rapid retrieval, and accurate tracking of data center assets.

Mail Carrier

UNITED STATES POSTAL SERVICE
Herndon, VA
08.2021 - 03.2022
  • Sorted and organized incoming mail, arranging it for efficient delivery routing and ensuring accurate processing for timely delivery
  • Delivered mail and packages both on foot and by vehicle, consistently maintaining high standards of service and reliability
  • Collected outgoing mail, processed it at the post office, and managed deliveries to and from the post office with attention to detail
  • Addressed customer inquiries, provided necessary forms, and maintained vigilance for unusual circumstances on the delivery route

Customer Service

ABM at Dulles International Airport
Sterling, VA
09.2017 - 10.2021
  • Assisting Passengers with Inquiries: Providing information about flight schedules, gate locations, baggage claims, and airport facilities
  • Resolving Issues: Handling ticketing problems, rebooking flights, lost luggage, and passenger complaints
  • Ensuring Passenger Comfort: Offering guidance to amenities like lounges, accessibility services, and helping with special needs assistance

Data Center Technician (Contract)

STALLIONTEK
Upper Marlboro, MD
09.2016 - 09.2017
  • Optimized computer hardware and software performance by expertly diagnosing and resolving technical issues to meet diverse client requirements.
  • Refurbished outdated server infrastructure through meticulous disassembly, component-level diagnosis, and targeted repairs or replacements, extending the equipment's lifespan.
  • Installed, maintained, and repaired fiber optic systems, ensuring high-performance connectivity, and minimal disruption to critical data center operations.
  • Managed Outside Plant (OSP) material quality assurance, meticulously tracking and verifying component integrity to uphold rigorous standards.
  • Implemented a systematic server identification and organization system, streamlining warehouse operations, and facilitating efficient testing and diagnostics.
  • Maintained comprehensive repair records, including detailed reports and documentation, ensuring meticulous accuracy and traceability throughout the repair lifecycle.
  • Possess a strong foundation in telephony, electrical systems, and color-coding best practices, enabling effective troubleshooting and problem resolution.

Education

AAS Data Center Technician -

Northern Virginia Community College
Sterling, VA
05.2025

Associate of Science - English

Teacher Preparation Institute
Syria
07.2002

Skills

Hardware:

  • Advanced Hardware Diagnostics and Repair: Go beyond basic troubleshooting to emphasize expertise in diagnosing and resolving complex hardware failures across diverse server and network platforms
  • Component-Level Troubleshooting: Specify your ability to identify and resolve issues at the component level (eg, motherboards, CPUs, memory, RAID controllers)

Operating Systems & Software:

  • Linux/Unix System Administration: If applicable, specify your expertise with Linux distributions commonly used in data centers (eg, CentOS, Ubuntu)
  • Windows Server Administration: Likewise, specify your proficiency with Windows Server environments
  • Virtualization technologies include specific virtualization platforms like VMware vSphere/ESXi, KVM, or Hyper-V
  • Scripting and Automation: Mention any scripting languages (Python, Bash), or automation tools (Ansible, Puppet) you use for system administration tasks

Network & Security:

  • Network Protocol Analysis: Demonstrate a deeper understanding of network protocols (TCP/IP, DNS, DHCP), and diagnostic tools (eg, Wireshark, tcpdump)
  • Firewall and Intrusion Detection: Include experience with firewall configuration and intrusion detection and prevention systems
  • Fiber Optic Splicing and Testing: Highlight your expertise in fiber optic cabling, including splicing, termination, and testing with OTDR

Data Center Operations:

  • Data Center Infrastructure Management (DCIM): Mention experience with DCIM software for monitoring and managing data center resources
  • Environmental Monitoring and Control: Highlight your knowledge of cooling systems, CRAC/CRAH units, and power distribution systems
  • Disaster Recovery and Business Continuity: Include experience with data backup and recovery procedures, and business continuity planning

General Skills:

  • Technical documentation: Emphasize your ability to create clear and concise technical documentation, including diagrams, procedures, and troubleshooting guides
  • Problem-Solving and Critical Thinking: Explicitly mention your strong analytical and problem-solving skills
  • Communication and Collaboration: Highlight your ability to communicate effectively with technical and non-technical stakeholders

Timeline

Data Center Technician (Contract)

AKKODIS ENGINEERING – GOOGLE DATA CENTER
05.2023 - Current

Technician and Cabling (Contract)

IES COMMUNICATIONS
01.2023 - 04.2023

Logistics Service/ Technician(Contract)

GXO LOGISTICS
06.2022 - 12.2022

Mail Carrier

UNITED STATES POSTAL SERVICE
08.2021 - 03.2022

Customer Service

ABM at Dulles International Airport
09.2017 - 10.2021

Data Center Technician (Contract)

STALLIONTEK
09.2016 - 09.2017

AAS Data Center Technician -

Northern Virginia Community College

Associate of Science - English

Teacher Preparation Institute

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