Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
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Bilal Mehraban

Richmond,Virginia

Summary

Versatile and dynamic professional with a proven track record at American Auto, adept in web development and exceptional customer service. Skilled in Java and effective communication, I excel in fast-paced environments, demonstrating a commitment to excellence and a rapid learning ability. Achieved significant improvements in customer satisfaction and operational efficiency. Recent graduate with education and internship experience in web development. Highly poised and dedicated with talent in design principles and programming languages. Excellent eye for visual aesthetics paired with insight into data and backend functionality. Highly astute professional with detailed understanding of cultivating long-term policies and procedures to drive change. Adept handling of relationships with company clients. True analyzer of data trends and knowledgeable in social media and online marketing.

Overview

3
3
years of professional experience

Work History

Customer Service / Barista

Starbucks
07.2024 - Current
  • Performed opening duties such as getting the setting up the stuff that was needed for the customers
  • Demonstrated expertise in cash handling and customer service, providing accurate change for customers
  • Worked collaboratively with other departments within the store to provide excellent customer service experience

Customer Lead / Cashier

Food Lion
Richmond, Virginia
09.2023 - 07.2024
  • Performed opening duties such as counting out tills and setting up registers prior to start of business day
  • Demonstrated expertise in cash handling and customer service, providing accurate change for customers
  • Worked collaboratively with other departments within the store to provide excellent customer service experience

Customer Service/Data Entry/Website Developer

American Auto
02.2022 - 06.2024
  • Greeted and assisted customers, providing excellent service to enhance customer satisfaction
  • Managed cash transactions with accuracy and efficiency
  • Developed and maintained websites for the dealership
  • Utilized spreadsheets and Excel for data entry and inventory management

Cashier / Cook

McDonalds
Richmond, Virginia
09.2022 - 08.2023
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning

Customer Service / Cashier

Burlington Coat Factory
Richmond, Virginia
10.2021 - 07.2022
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Performed store opening and closing duties as required
  • Built positive relationships with customers by providing friendly and helpful service

Education

Completion Of Computer Science - Coding

Code Young
The Pearl, 5th Main Rd, Sector 7, HSR Layout, Ben
08-2024

HIGH SCHOOL DIPLOMA -

Glen Allen High School
Glen Allen, VA
05.2024

Bachelor of Computer Science - Software Engineering

Reynolds Community College
Richmond, VA

BARBERY -

Highland Springs High School
Highland Springs, VA

Skills

  • Professionalism
  • Effective Communication
  • Staff Training
  • Customer Service Excellence
  • Multilingual
  • Fast Learner
  • Programming languages
  • JavaScript proficiency
  • Troubleshooting
  • Social media
  • Software development
  • Web development
  • Python
  • Java programming
  • Programming in Java
  • Solid knowledge of JAVA
  • Java certified professional
  • Java and Python

Languages

  • Dari, Native
  • Persian, Native
  • Pashto, Conversational

Languages

English
Full Professional
Persian
Full Professional
Pashto
Professional

Timeline

Customer Service / Barista

Starbucks
07.2024 - Current

Customer Lead / Cashier

Food Lion
09.2023 - 07.2024

Cashier / Cook

McDonalds
09.2022 - 08.2023

Customer Service/Data Entry/Website Developer

American Auto
02.2022 - 06.2024

Customer Service / Cashier

Burlington Coat Factory
10.2021 - 07.2022

Completion Of Computer Science - Coding

Code Young

HIGH SCHOOL DIPLOMA -

Glen Allen High School

Bachelor of Computer Science - Software Engineering

Reynolds Community College

BARBERY -

Highland Springs High School
Bilal Mehraban