Bilal Shahid

Adept graduate student in Public Health-Analytics. Experienced healthcare assistant with over 1,000 hours of volunteer work and employment in various healthcare settings. Well-rounded qualitative/quantitative research and analytical skills with years of education in applying public health knowledge to improve decision making for population health. Recognized expert in communication, teamwork, and leadership. Strong mathematical, analytical, and problem-solving skills with attention to accuracy and ability to make well thought out decisions individually. Project planning, presentation, and report writing experience. Quick learner with the ability to multitask and perform effectively in high workload volume.

Dental Assistant, 03/2021 - Current

Ryan Dental Group

• Assisting with dental procedures and equipment management
  
• Collecting information to identify and resolve issues relating to patients frequently missing appointments which improves patient health and has increased business revenue by 35%
  
• Developing healthy habits with patients to improve oral hygiene
  
• Communicating with non-Anglophonic patients from different cultures in their language to improve the delivery of health care services

Pharmacy Technician, 10/2021 - 02/2021

CVS 

• Learned and used RxConnect software to meet medication dispensing needs of inpatient hospitals
  
• Handled demand of all duties in an effective and timely manner without receiving training prior to being hired due to the shortage of workers during the COVID-19 pandemic
  
• Engaged in meetings in which my team discussed problems, identified root causes, and provided solutions to improve pharmacy efficiency by 30%
  
• Trained and supervised new employees to efficiently perform tasks 20% faster when the pharmacy was in high demand

Administrative Director, 09/2021 - 05/2022

Wayne State University Rising Refugees

• Ensured that project planning, budgeting, funding, advertising, and scheduling duties were distributed strategically amongst team members for optimal task definition, prioritization, and organization
  
• Gathered and interpreted data from previous events which maximized profits by 25% and minimized expenses by 10% for upcoming events
  
• Influenced team members with oral presentations to reach a consensus on the most optimal project-planning strategies which were utilized for successful events
  
• Worked collaboratively with different organizations (Wayne State University Students for Education and Empowerment in Law and Refugee Aid), facilitated an open exchange of ideas, and created fundraising ventures which increased donations for refugees by 275%
  
• Prepared, distributed, and retained important documents such as budget forms, surveys, and event calendars

Media Coordinator, 10/2020 - 09/2021

Wayne State University Pre-Dental Society

• Created and grew a social media platform from 0 to 300 followers which was used to advertise the organization, promote events, and recruit new members
  
• Collected information from social media insight-analytics to solve the lack of engagement from the public and increased engagement by 450%
  
• Facilitated engagement of club members and fostered an atmosphere of open dialogue through communication platforms

Packager, 07/2018 - Current

Helping Hand

• Packaging emergency care-kits for refugees (food, water, clothing, first-aid, etc.)

Receptionist, 09/2016 - 08/2017

Beaumont Hospital

• Directed visitors and facilitated patient admissions in the hospital