Experienced Operations Manager with a strong background in team leadership, process optimization, and technology integration. Skilled in managing day-to-day operations, including budgeting, team coordination, equipment management, and compliance. Highly proficient in leveraging technology to enhance efficiency—capable of creating and managing websites, developing software solutions, and implementing digital tools to streamline business processes. Passionate about driving organizational growth and delivering innovative solutions that prepare companies for the future.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager
Southern Pipe Unlimited LLC
11.2023 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Improved team morale and cohesion with regular team-building activities and open communication channels.
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Owner
Vavisualshootz LLC
11.2021 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Pioneered adoption of aerial photography in property assessments, enhancing detail and accuracy of reports.
Applied current editing and photography tools to tell great stories.
Contributed to production, collateral, photography, videography and other brand projects.
Continually updated knowledge of equipment and software advancements, implementing improvements in the photography process for superior results.
Maintained up-to-date knowledge of equipment advancements by attending workshops and seminars on emerging technologies in the field of photography.
Sport Operation Manager
The St James
02.2018 - 08.2020
Collaborated with executive leadership on strategic planning initiatives to drive business growth.
Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
Streamlined operational processes by identifying inefficiencies and implementing best practices.
Improved overall productivity with the introduction of innovative process improvement initiatives.
Facilitated change management efforts, guiding teams through periods of transition and growth.
Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Coordinated schedules and timelines for events.
Sport Operation Associate
The St James
02.2017 - 11.2018
Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
Followed shipping and receiving procedures for goods and materials.
Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
Overnight Support Manager
Walmart
05.2014 - 05.2017
Reduced staff turnover by fostering a positive work environment and addressing employee concerns promptly.
Conducted in-person scenario assessments to manage compliance with overnight workload expectations and safety requirements.
Trained new employees and provided positive reinforcement when evaluating completed work.
Conducted regular staff meetings to keep team members updated on company news, policy changes, and upcoming events while soliciting their input for continuous improvement efforts.
Oversaw internal support processes, compiling reports to track overnight worker efficiency.
Collaborated with daytime management to ensure seamless transition between shifts and continuity in daily operations.
Managed scheduling, workload assignments and coverage for night staff.
Donation Attendant
Savers Thrift Store
05.2015 - 10.2016
Sorted and performed quality control measures of donated items.
Maintained organized and clean worksite.
Prepared shipments of items for transport to alternate locations.
Assisted in loading and unloading of transport trucks.
Implemented inventory management techniques to optimize storage space utilization for incoming donations.
Maintained a clean and organized donation area to ensure safety and ease of access for donors.
Trained new Donation Attendants in proper procedures, contributing to overall team success and cohesion.
Respectfully communicated with diverse population of volunteers and employees.