Bilal Kareem Saxon
Augusta,Georgia
Summary
To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest to achieve the organization's goal while achieving my personal goals. Resourceful coordinator possessing outstanding prioritization, multitasking, and planning abilities to juggle responsibilities. Systematic and methodical professional offering several years of hands-on experience handling various administrative duties and tasks in an office setting. Commended and recognized for meticulous file management abilities.
Overview
14
14
years of professional experience
Work History
Death Certificate Coordinator
Kinsey & Walton Funeral Home
05.2012 - 11.2022
- Provided knowledgeable and caring support to family and friends of deceased;
- Meets with family and/or friends of the deceased to discuss the nature and time of funeral arrangements to be conducted.
- Coordinated practical arrangements for the funeral that are respectful, professional, timely, and sensitive.
- Coordinated the transfer of the body or remains to the funeral home.
- Assisted with the embalming, and dressing process.
- Provides instructions to the Funeral Arrangements Supervisor and Funeral Attendant regarding times, rooms, and arrangements to be made.
- Makes arrangements with cemeteries for scheduling, opening, and closing of facilities and gravesites, as necessary.
- Ensures paperwork is filed in a timely and orderly manner, consulting with family to obtain accurate and necessary information for completion.
- Performs other related duties as assigned.
Tax Coordinator
Richmond County Tax Commissioners Office
Augusta, Georgia
09.2016 - 12.2016
- Collected and processed taxes on personal property, vehicles, and sales tax on out-of-state vehicles.
- Greeted customers, responded to questions and provided information and assistance related to tag and taxes registration, transfers, and titles.
- Issued receipts for payments and balances collected daily.
- Reviewed and processed tag/title registration and applications received: makes corrections in fees and checks for insurance information and issues decals and car plates.
- Assessed and met the needs of customers and helped with issue resolution.
Student Services Specialist
Augusta University Academic Admissions
05.2016 - 09.2016
- Greeted everyone who enters the office in a friendly and welcoming manner
- Received and distributed mail, faxes and phone messages.
- Answered all incoming calls.
- Maintained an orderly and organized front office workspace.
- Accurately answered student's questions regarding their accounts.
- Assisted Students with proper documentation; Completing other office task.
Client Services Manager
Main Street Digital
07.2012 - 01.2016
- Responsible for the fulfillment of digital products sold.
- Scheduled introductory calls with clients to review products.
- Provided the client with assistance through simple, individualized interactions.
- Answered questions about products.
- Reviewed sale contracts for accuracy.
- Set up recurring phone calls with clients to review product performance.
- Responsible for the client retention, Google analytics. Search engine marketing and search engine optimization.
- Answered inbound calls and made outbound calls to customers.
Health Care Aide
ResCare Home Health
Augusta, Georgia
03.2009 - 05.2012
- Answered call lights promptly in order to meet patient needs in a timely manner.
- Administered medication and treatments as prescribed by medical staff.
- Maintained a clean and safe environment for all patients according to health regulations standards.
- Collaborated with interdisciplinary team members to ensure quality patient care.
- Assisted with rehabilitation exercises prescribed by physiotherapists or occupational therapists.
- Performed basic nursing skills such as wound care, catheter care and ostomy management.
- Reported any changes or concerns to supervising nurse or physician promptly.
- Helped patients maintain their independence while providing support when needed.
- Observed and documented changes in patient's condition including physical and emotional well-being.
- Transported patients to appointments using wheelchairs or stretchers when necessary.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Education
Associate Of Arts - Business
East Georgia State College
Swainsboro, GAFuneral Services Director - Funeral Director
Piedmont Technical College
Greenwood, SCBachelor of Arts -
University of Phoenix
Tempe, AZSkills
- Administrative & Clerical Experience
- Microsoft Expert Programs
- Document Management
- Multitasking
- Communication
- Time Management
- Good Ethics
- Faxing
- Data Entry
- Document Preparation
- Mail Management
- Call Management
- Information Processing
- Analytical Skills
Timeline
Tax Coordinator
Richmond County Tax Commissioners Office
09.2016 - 12.2016
Student Services Specialist
Augusta University Academic Admissions
05.2016 - 09.2016
Client Services Manager
Main Street Digital
07.2012 - 01.2016
Death Certificate Coordinator
Kinsey & Walton Funeral Home
05.2012 - 11.2022
Health Care Aide
ResCare Home Health
03.2009 - 05.2012
Associate Of Arts - Business
East Georgia State College
Funeral Services Director - Funeral Director
Piedmont Technical College
Bachelor of Arts -
University of Phoenix
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