Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bilan Holif

Fullerton,CA

Summary

Dynamic professional with experience as a Receptionist at American River Urgent Care, adept at resolving client issues and maintaining confidentiality. Skilled in recordkeeping and analytics, I excel in interpersonal communication and scheduling. Proven ability to enhance client satisfaction through effective problem-solving and organized information management.


Overview

2
2
years of professional experience

Work History

Intern

Airbuds
05.2024 - 08.2024
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems and worked with teams to develop solutions.
  • Gathered, organized and input information into digital database.

Receptionist

American River Urgent Care
05.2022 - 06.2023
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

Bachelor of Arts -

California State University, Fullerton
Fullerton, CA
05-2027

Skills

  • Mail distribution

  • Recordkeeping

  • Scheduling

  • Analytics

  • Presentations

  • Interpersonal and social skills

  • Flexible schedule

Languages

Somali
Native or Bilingual

Timeline

Intern

Airbuds
05.2024 - 08.2024

Receptionist

American River Urgent Care
05.2022 - 06.2023

Bachelor of Arts -

California State University, Fullerton

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Bilan Holif