Dan Bil Akaolisa
Baltimore,MD
Summary
Proactive team member with strong customer service and operations experience. Improves speed and accuracy in high-volume environments through effective multitasking and decision-making. Tech-savvy problem solver who identifies opportunities for improvement and implements practical solutions. Adapts quickly, communicates clearly, and consistently delivers results that support team and organizational goals.
Overview
6
6
years of professional experience
Work History
Worker
Ross Dress for Less
Parkville, MD
08.2025 - 12.2025
- Assisted customers in locating merchandise and provided product information.
- Operated cash register efficiently while processing transactions accurately.
- Collaborated with team members to ensure timely restocking of inventory.
- Resolved customer inquiries and complaints with professionalism and courtesy.
- Loaded, unloaded, and moved material to and from storage and production areas.
Team Member
Chic-Fil-A
Towson, MD
01.2024 - 04.2025
- Assisted in food preparation and assembly, ensuring adherence to safety and cleanliness standards.
- Collaborated with team members to streamline kitchen operations, enhancing service speed during peak hours.
- Assisted in planning daily tasks based on kitchen needs, adapting quickly to changing priorities and demands.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Removed garbage, compost, and recycling, and placed in designated container areas.
Team Member
Chic-Fil-A
Joppa Rd, MD
06.2020 - 2024
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Collaborated with team members to streamline operations during peak hours, enhancing efficiency.
- Trained new employees on customer service protocols and operational procedures.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma -
Loch Raven High School
Parkville, MD06-2023
Skills
- Problem-solving
- Attention to detail
- Customer service
- Item restocking
- Maintenance
- Restocking skills
- Teamwork and collaboration
- Multitasking
- Decision-making
- Analytical thinking
- Microsoft office
Languages
French
Native or Bilingual
Timeline
Worker
Ross Dress for Less
08.2025 - 12.2025
Team Member
Chic-Fil-A
01.2024 - 04.2025
Team Member
Chic-Fil-A
06.2020 - 2024
High School Diploma -
Loch Raven High School