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My name is Tanaya Anand and I am a customer-focused, visionary-thinking customer service officer with over 4 years of experience in cultivating relationships, working in a customer facing role with people of diverse cultural and linguistic backgrounds and growing profit channels. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. I combine strategic thinking with hands-on experience to deliver impactful solutions and enhance organisational performance. With previous sales experience, I enjoy cultivating and building strong relationships with my associates and helping deliver on stakeholder commitments. I thrive in a team environment, and also excel with articulating myself, and delivering valuable results.

Dynamic Customer Service Officer with expertise in call center operations and problem-solving. Committed to enhancing customer satisfaction through effective communication and knowledgeable support. Accomplished Warehouse Supervisor with a proven track record in optimizing operations and fostering team collaboration. Recognized for enhancing safety protocols and managing shipping logistics to drive efficiency and meet performance targets.

With over 8 years of experience in hospitality environments, I have developed a strong foundation in delivering exceptional customer service, building rapport, and managing high-pressure situations with professionalism and calmness. My background includes leading teams, coordinating service flow, resolving conflicts diplomatically, and maintaining meticulous attention to detail to ensure operational excellence. Certified in hospitality, tourism, and real estate, I bring a diverse skill set, adaptability, and a passion for fostering positive customer experiences. Skilled in creating welcoming atmospheres, organizing reservations, and overseeing service schedules, I excel at multitasking and maintaining composure during busy periods. Eager to leverage my interpersonal skills, leadership abilities, and enthusiasm for customer service and community engagement where I can contribute to a friendly environment, drive store success, and create memorable experiences for all customers.

Customer service professional with proven track record in delivering exceptional support and solutions. Strong focus on team collaboration, adaptability, and achieving results. Skilled in conflict resolution, communication, and customer relationship management. Demonstrated ability to communicate effectively and handle multiple tasks in fast-paced environment.

Licensed Pharmacist with over 15 years of experience spanning pharmaceutical retail, medical sales, product marketing, customer service, and warehouse operations. Adept at managing pharmacy operations, leading cross-functional teams, and delivering exceptional client support. Proven ability to streamline workflows, ensure regulatory compliance, and enhance service quality. Seeking to leverage a strong healthcare background in a dynamic and growth-oriented organization.

Bilisuma Kushule Gondore

Summary

Work History

Customer service officer

Senior Banking operation officer cash

Senior branch Banking officer cash

Branch Banking officer sales

Branch Banking officer front

Branch Controller and Digital channel officer

Education

BA - Specialization Accounting and Finance

English certificate course

BA - Specialization Accounting and Finance

BA - Economics

BA - Economics

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Customer service officer

Senior Banking operation officer cash

Senior branch Banking officer cash

Branch Banking officer sales

Branch Banking officer front

Branch Controller and Digital channel officer

BA - Specialization Accounting and Finance

English certificate course

BA - Specialization Accounting and Finance

BA - Economics

BA - Economics

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