Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bill Albert

Indianapolis,Indiana

Summary

Results-oriented Program Manager with proven success in developing and leading cross-functional technical teams to execute and deliver major technology initiatives. Strategic planner and clear communicator with an adaptable approach.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Agile Program Manager

ADESA
Indianapolis, IN
02.2021 - 01.2024
  • Established relationships across 4 business units to deliver high-quality integrated Enterprise Checkout product. Integral in planning, implementation, delivery and support.
  • Facilitated program to improve cycle times at each auction site. With team of 10 executives, drove small monthly goals over 2.5 years, reducing cycle times through first two Value Streams from 4 days to 2 days. Identified large software initiative required to reach targets for Value Stream 3.
  • Spearheaded delivery of partnership with Fisker Inc. resulting in $3.6 million new revenue stream. Partnered with infrastructure, operations, and dev teams, as well as stakeholders from ADESA, Carvana, and Fisker, ensuring smooth prioritized flow of vehicles.
  • Applied agile principles, ensured effective ceremonies, and resolved impediments, enabling team to improve cycle time by 40% and reduce lead time for changes to 5 days.
  • Scrum Master for team of 6 developers, 1 QA, and 1 PO, and led programs end-to-end.

Software Engineering Manager

ADESA
Indianapolis, IN
04.2018 - 02.2021
  • Coached and facilitated Agile transformation, driving adoption of Scaled Agile Framework (SAFe).
  • Ensured that teams understood and prevented deployment issues by conducting weekly release retros and release validation automation. Consistently lowered MTTR from 3 days, to .5 days through logging, monitoring, and alerting.
  • Organized teams around value streams for 2-year DevOps transformation. Deployments evolved from monthly releases with high change fail rate to on-demand, automated, and self-service.
  • Emphasized continuous improvement with each developer, using daily interaction, 1-1’s, and analytics in transparent way to home in on areas of opportunity.

Software Engineering Manager

Aprimo
Indianapolis, IN
01.2014 - 04.2018
  • Led developers across 5 scrum teams. Evolved legacy, on-premise solution to highly configurable SaaS offering.
  • Fostered a DevOps Agile culture including self-organizing teams, continuous improvement, and Continuous Integration and Deployment.
  • Yearlong release cycles reduced to 2-week deliveries.
  • Migrated 38% of on-premise and hosted customers to SaaS environment in Azure.

Software Engineering Manager

Dominion Dealer Solutions
Indianapolis, IN
05.2012 - 12.2013
  • Led development of next generation web-based Automotive CRM with 3 scrum teams: New Product Development: 12 onshore developers; Maintenance: 6 developers in Costa Rica; QA: 3 onshore manual testers, 3 onshore automation testers, 4 manual testers in India.
  • Designed and implemented agile/scrum process to focus on quality and teamwork, reducing defect backlog from 1,000 down to 200.
  • Collaborated closely with Product and IT to ensure application met business needs and deployment fail rate remained below 10%.

Software Engineering Manager

Angie’s List
Indianapolis, IN
10.2009 - 05.2012
  • Managed software development teams that supported marketing, for both member and service provider websites.
  • Expanded 2 teams from 8 to 12 developers and established onboarding process to enable code committed within first 3 days.
  • Through small A/B tests, decreased join funnel cycle time 22%, and increased conversion 15%.
  • Remained hands-on doing new web development and production support.

Software Engineer

Angie’s List
Indianapolis, IN
05.2008 - 10.2009
  • Web development across all of Angie’s List sites, including Pricing Engine Team Lead. The Pricing Engine allowed A/B testing of prices by member segments.
  • Full-stack development in technologies including ASP.NET C# with Visual Studio, JavaScript, jQuery, SQL, svn, and NetTiers.

Vice President Engineering

ObTech Corp
Terre Haute, IN
01.2004 - 05.2008
  • One of three principals in startup company developing medical software for women’s healthcare professionals. Drove all business-related activities including strategy, marketing, sales, financials, and customer support.
  • Lead software designer and developer of ObGynPocketPro (PDA), and ObGynPCpro (desktop computer). ObGynPocketPro awarded Best Healthcare Software 2004 by PocketPC Magazine.
  • Mentored 10 student programmers.

Education

Bachelor of Science - Computer Science And Mathematics

University of California At Davis
Davis, CA

Master of Science - Engineering Management

Rose-Hulman Institute of Technology
Terre Haute, IN

Skills

  • Agile: SAFe, Scrum, Kanban
  • DevSecOps
  • Azure and ADO
  • Team Leadership & Collaboration
  • Team Development
  • Stakeholder Management
  • Process Improvement
  • Meeting Facilitation
  • Planning & Prioritizing
  • Tools: ServiceNow, Productboard, Aha, Miro, Asana, PowerBI, Excel, TeamRetro

Certification

  • Professional Scrum Master™ II (PSM II)
  • Certified SAFe® 5 Advanced Scrum Master
  • Certified SAFe® 4 Practitioner

Timeline

Senior Agile Program Manager

ADESA
02.2021 - 01.2024

Software Engineering Manager

ADESA
04.2018 - 02.2021

Software Engineering Manager

Aprimo
01.2014 - 04.2018

Software Engineering Manager

Dominion Dealer Solutions
05.2012 - 12.2013

Software Engineering Manager

Angie’s List
10.2009 - 05.2012

Software Engineer

Angie’s List
05.2008 - 10.2009

Vice President Engineering

ObTech Corp
01.2004 - 05.2008

Bachelor of Science - Computer Science And Mathematics

University of California At Davis

Master of Science - Engineering Management

Rose-Hulman Institute of Technology

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Bill Albert