Bill Barlow

Dynamic call center representative with proven expertise in customer service optimization and technical support, honed at the State Of Nevada. Excelled in enhancing call center operations, achieving high customer satisfaction, through effective team supervision and training. Skilled interpersonal communication, successfully reduced personnel turnover and improved productivity by implementing strategic performance improvements. I was successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer and inner agency relationships. I bring excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Knowledgeable and dedicated customer service professional with extensive experience in Law Enforcement and customer relations. Solid and dedicated team player with outgoing, positive demeanor and proven skills in establishing rapport with co-workers & clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing the businesses. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build trust & loyalty. Able to work well in a Fast Passed Environment. I am strong in problem-solving dedicated to streamlining operations to decrease costs and promote organizational efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. I am a hardworking and passionate person with strong organizational skills eager to secure entry-level Call Center Representative position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Cultivates rapport with co-workers & supervision to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.