Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bill Bradley

2820 Clarence Ln Fairfield ,CA

Summary

Seeking a leadership role as a Supervisor at Bay Area Community Services(BACS), where I can apply my extensive counseling experience and managerial skills to drive team performance, enhance service delivery, and contribute to the organization's mission of doing " Whatever It Takes" to end homelessness and help our partners with complex needs.

Overview

29
29
years of professional experience

Work History

Supervisor

Bay Area Community Services
Oakland, CA
04.2024 - Current
  • Successfully managed daily operations of direct-service behavioral health program serving up to 100 participants, ensuring compliance with county contracts, funding requirements, agency policies, and regulatory standards. Monitored program performance indicators and prepared reports to support contract compliance and service delivery compliance.
  • Provide direct supervision, training, mentorship, and performance evaluations for multidisciplinary staff. Develop employee growth plans, conducted regular supervision sessions but, and promoted accountability, professional development, and high-quality service delivery.
  • Managed scheduling and resource allocation to maximize efficiency in service provision.
  • Coordinate referral, intake, enrollment, and discharge processes to maintain program census goals, and maximize service accessibility. Coordinated with county referral system, community partners, and internal teams to ensure timely engagement, and successful participant transitions.
  • Led quality improvement initiatives focused on documentation compliance, service effectiveness, and operational efficiency. Implemented monitoring system, conducted chart audits, analyzed performance trends, and worked collaboratively with staff to improve outcomes and meet quality standards
  • Demonstrated strong leadership through effective communication, problem solving, and relationships building with staff, leadership team, community stakeholders, and funding agencies. Utilized strength -based practices, embraced diversity and inclusion, and contributed to strategic planning efforts that improved program performance and participant outcomes

Care Coordinator

Bay Area Community Services
Oakland, CA
11.2018 - Current
  • Deliver high-quality therapeutic interventions and services tailored to meet unique needs of seniors aged 60 and above.
  • Develop and implement strategies to optimize services delivery ,streamline processes, and ensure clients satisfaction.
  • Provide guidance,support, and mentorship to team members, fostering a collaborative and productive work environment.
  • Oversee case management activities ,ensuring compliance with organizational policies and regulatory requirements.
  • Collaborate with senior management to set goals, monitor performance, and drive continuous improvement initiatives.
  • Demonstrated leadership from inception of the Circa-60 team, and reaming the last original member.

Mental Health Counselor San Quentin

Center Point
San Rafael, CA
03.2017 - 11.2018
  • Conducted comprehensive assessments and developed individualized treatment plans for clients.
  • Facilitated group counseling sessions and provided one-on-one support clients needs.
  • Collaborated with interdisciplinary teams to coordinate care and ensure continuity of services.
  • Participated in staff training and professional development activities to enhance counseling skills and knowledge.

Lead Counselor

WestCare California
Vacaville, CA
07.2015 - 03.2017

Facilitated pre-treatment education and support services to participants in a residential treatment program.

Assessed participants progress and adjusted treatment plans as needed to promote successful outcomes.

Collaborated with colleagues to maintain a positive and supportive environment for program participants.

Engaged in continuous learning and self-improvement to enhance.

Group Facilitator

Phoenix House of California
Vacaville, CA
04.2015 - 06.2015
  • Provided counseling and support service to inmate participating in substance abuse treatment.
  • Facilitated group therapy sessions and conducted individual counseling sessions to address clients needs.
  • Assisted in the development and implementation of treatment plans, ensuring alignment with program goals and objectives.
  • Maintained accurate and up-to date documentation of client progress and program activities.

Assistant Residential Program Manager

Aldea Children and Family Services
Napa, CA
01.1997 - 02.2015
  • Manage day-to day operation of residential treatment facility for troubled teen boys and girls.
  • Supervised staff ,provided training and support, and ensured compliance with program policies and probation, and law enforcement agencies to support the safety and well-being of residents.
  • Facilitated conflict resolution and crisis interventions as needed to maintain a positive and supportive environment.

Education

Protection Management And Security -

De Anza College
Cupertino, CA

Certificate Training Group Home Manager -

Seneca Center Group Home
Oakland, CA
11-2013

Associate of Arts - Theology

Tsur University
Sacramento, CA
05-2013

EMT 1 NA/FS -

College of San Mateo
San Mateo, CA
03-1993

Skills

  • Exceptional Communication and interpersonal skills
  • Strong Leadership and Mentorship abilities
  • Empathetic Communication
  • Active Listener
  • Crisis Intervention ,Conflict Resolution, and Conflict Mediation
  • Relationship Building
  • Cultural Competence

Timeline

Supervisor

Bay Area Community Services
04.2024 - Current

Care Coordinator

Bay Area Community Services
11.2018 - Current

Mental Health Counselor San Quentin

Center Point
03.2017 - 11.2018

Lead Counselor

WestCare California
07.2015 - 03.2017

Group Facilitator

Phoenix House of California
04.2015 - 06.2015

Assistant Residential Program Manager

Aldea Children and Family Services
01.1997 - 02.2015

Protection Management And Security -

De Anza College

Certificate Training Group Home Manager -

Seneca Center Group Home

Associate of Arts - Theology

Tsur University

EMT 1 NA/FS -

College of San Mateo