Bill B. Wilken

· Manage the day-to-day administrative and operational functions of a small business, with responsibility for financial administration, customer service, purchasing, inventory, payroll, invoicing, records, and business processes.

· Managed Net-30 accounts and processed weekly and bi-weekly payroll, ensuring timely payments.

· Prepare and process invoices while maintaining accurate financial and business records.

· Develop and maintain customized Excel workbooks for business operations, inventory, purchasing, payroll, invoicing, and financial calculations.

· Developed complex formulas to streamline data processing in Excel., logical systems, and automated processes to improve accuracy and reduce manual work.

· Identified operational problems and developed technology-based solutions, enhancing overall efficiency.

· Coordinated customer and vendor communications to foster strong professional relationships.

· Handle confidential and sensitive business information with discretion and accuracy.

· Provided professional transportation and customer service while maintaining accurate documentation and strict compliance with company procedures.

· Safely transported pharmaceutical products and other high-value and sensitive materials.

· Maintained a high level of accuracy and attention to detail when handling sensitive products and documentation.

· Followed established procedures and compliance requirements consistently.

· Used handheld PDA/mobile technology to complete transactions, record information, and meet corporate compliance requirements.

· Communicated professionally with customers, receiving locations, and company personnel.

· Oversaw daily responsibilities independently, consistently meeting schedules and service requirements.