Bill Guido
Kissimmee,FL
Summary
Adept at driving significant sales growth, tenure at Hilton Grand Vacations showcased technical aptitude and exceptional customer engagement skills. Leveraging strategic planning and CRM proficiency, consistently exceeded sales targets, notably writing $2,000,000 in sales volume at Parc Soleil, placing in the top 2% of the front-line sales team.
Overview
16
16
years of professional experience
Work History
Action Line Sales
Hilton Grand Vacations
12.2021 - 08.2024
- Top 2% of sales line for most of my tenure.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Organized roadshow events and interacted with owners and management to increase sales volume.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
In-House Sales
Hilton Grand Vacations
12.2021 - 12.2022
- Sales representative for current owners
- Developed sales on road show events
In-House Sales Representative
Marriott Vacation Club
05.2019 - 03.2020
- Created professional sales presentations to effectively demonstrate product features and competitive advantages.
- Collaborated with cross-functional teams to identify and address customer needs.
- Answered customer questions about products and services, and promoted key items.
Action Line Sales Representative
Parc Soleil Hilton Grand Vacations Club
02.2017 - 05.2019
- Wrote $2,000,000.00 in sales volume for 2018
- Top 2% for front-line sales team
- Exceeded sales expectations and expanded penetration regardless of a shrinking demographic
- Provided advice and consulting to the sales force that demonstrated closing techniques, customer care,
and a better client experience
Sales Manager/Training Manager
Presidente Vacation Club Intercontinental Resort
02.2012 - 08.2014
- Responsible for the daily operations of the sales team and their ongoing training
- Supplied positive and aggressive leadership to ensure maximum performance
- Provided advice and consulting to the sales force that demonstrated closing techniques, customer care, and a better client experience
- Designed morning sales meetings to inspire and ensure a higher-quality work environment
- Sales Professional Front/Back and Closer
- June 2011 to 2012
- Exceeded sales expectations and expanded penetration regardless of a shrinking demographic
- Provided advice and consulting to the sales force that demonstrated closing techniques, customer care, and a better client experience
- Took advantage of in-house promotion opportunities
- Closed own clients as well as other salesperson's client
Front Line Sales Representative
El Cid Vacation Club
05.2008 - 04.2011
- Wrote over 1,000,000.00 dollars in sales volume in the first year.
- Maintained consistent sales volume averaging 100,000.00 dollars per month.
Education
Associate of Arts - Applied Psychology
Saint John's University
Jamaica, NYSkills
- Technical aptitude
- Customer Engagement
- Sales Presentations
- CRM proficiency
- Sales Coaching
- Customer Portfolio Management
- Strategic Planning
- Credit History Analysis
- Sales Reporting
- New Hire Onboarding
- Contract Management
- Customer Service
- Aftermarket Sales
- Competitor Analysis
- Sales Forecasting
- Sales processes
Timeline
Action Line Sales
Hilton Grand Vacations
12.2021 - 08.2024
In-House Sales
Hilton Grand Vacations
12.2021 - 12.2022
In-House Sales Representative
Marriott Vacation Club
05.2019 - 03.2020
Action Line Sales Representative
Parc Soleil Hilton Grand Vacations Club
02.2017 - 05.2019
Sales Manager/Training Manager
Presidente Vacation Club Intercontinental Resort
02.2012 - 08.2014
Front Line Sales Representative
El Cid Vacation Club
05.2008 - 04.2011
Associate of Arts - Applied Psychology
Saint John's University
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