Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Bill Hinson

Missouri City,TX

Summary

Thirty years of practical field, office, fleet & boardroom experience in the North American heavy truck industry culminating in senior management and leadership positions. An excellent communicator, strategic thinker, action planner and dedicated employee who gets results!

Overview

39
39
years of professional experience

Work History

Director of Fleet Maintenance

Circle K
Houston, TX, TX
11.2019 - 07.2024
  • Develop vehicle tracking and fleet maintenance portfolio to ensure cost effective means of maintaining fleet
  • Establish a network of local repair vendors to utilize for services to ensure the most cost effective means of repair and servicing
  • Responsible for maintenance, service, diagnosing and minor repair of MTM Transit service vehicles
  • program to ensure that fleet vehicles are maintained in an effective and safety conscious manner.
  • Ensure vehicle documentation (i.e., registration, insurance, etc.) is current and kept in vehicle as required and Track and report weekly all maintenance issues and potential risks to leadership

Director of Services

Allied Oil & Tire Company
Omaha, NE, NE
02.2017 - 11.2019
  • Responsibility for all service & mechanical operations for 5 states, 8 locations ) focused on a successful sales penetration of 100% Michelin, BFG, Uniroyal, Hankook, Shell, Chevron, Valvoline & Petro Canada products.
  • Duties included direct fleet and associated dealership support of all sales, new product introductions; technical troubleshooting; and warranty / policy management.
  • The KCMO customers now represent $48 million US in annual tire, lubricant & labor sales revenue. Implementation of a mobile mechanical repair program with designing and building units to launch a successful program.

Director of Operations

Michelin Tire
Greenville, SC
08.2007 - 02.2017
  • To manage all territories of network members by assisting them in development and implementation of the Michelin Truck Care Process.
  • Assist in Development of Additional Member Locations. Operational Efficiency in regards to controlling cost Motivate members to strive for continuous improvement of safety, quality, consistency and continual improvement of services Direct and assist in the execution/implementation of signed members of the Michelin Truck Care Program.
  • Assist in the facilitation of training for internal (Michelin) and external (Member’s) personnel in regards to Michelin Truck Care sales and operation. Monitor the compliance and participation levels of all members related to the parts, equipment, shop supplies, TMC recommended practices & operating systems.

Contractor (VP of Operations)

PRIMMS L.P.
Chicago, IL
08.2005 - 08.2007
  • Responsibility for Field Service support of multiple customer fleets up to 2,500 units, focused on maintaining equipment for the Southeast Region (Florida, South Carolina, Alabama, Virginia & Pennsylvania). Duties included direct fleet and associated customer support of all new product introductions; technical troubleshooting and engineering liaison; warranty / policy management and financial budgeting.

National Fleet Sales & Service Manager

Freightliner LLC
Portland, OR
08.1985 - 08.2005
  • Responsibility for Field Service support of multiple major fleets up to 25,000 units, focused on a successful sales penetration of 100% Freightliner product. Duties included direct fleet and associated dealership support of all new product introductions; technical troubleshooting; and warranty / policy management. These National Account customers now represent $1.6 billion US in annual truck sales revenue.

Education

Bachelor of Business Administration - Business

University of North Carolina At Chapel Hill
Chapel Hill, NC
01-1984

Skills

  • Sales, OEM service & product support
    relationships
  • Strong leadership and management skills
  • Engine, equipment & truck spec knowledge
  • Sales, budgeting, financial analysis &
    controls
  • Cultural diversity understanding & respect
  • Systems, ISO & government reg’s compliant
  • Personnel recruiting & retention specialist
  • OH&S program & compliance developer

Accomplishments

High Achiever

Personal goal to learn and understand all emerging new technology.

Continuous Learning

Multiple technical & business certificates and 100+ manufacturing plant audits.

In-depth Analysis

Authored multiple fleet and dealer level technical troubleshooting procedures.

Budgeting & Cost Control

Developed & successfully managed multi-million dollar annual operating budgets.

Legal Proceedings

Coordinate, research, investigate and advise on Service related legal issues.

Leader of Change

Reorganized multiple dealership operations for long-term growth and profitability.

To Learn, Teach!

Dealer coach and team trainer for aftermarket parts, tires, labor and lube sales.

Consistent Results!

Multiple dealer aftermarket parts, tires, labor and lube sales growth curves over 20% per year.

Creative Sales Growth!

Regional Field Service support and participation in switching a 25,000 unit fleet.

Personnel Development

Business Administration University of NC 1981-1984.

Strategic Planning

Authored and successfully launched major fleet Contract Maintenance Programs.

Trainer and Facilitator

Business management facilitator and coach for fleets and dealers 1985 to 2005.

Timeline

Director of Fleet Maintenance

Circle K
11.2019 - 07.2024

Director of Services

Allied Oil & Tire Company
02.2017 - 11.2019

Director of Operations

Michelin Tire
08.2007 - 02.2017

Contractor (VP of Operations)

PRIMMS L.P.
08.2005 - 08.2007

National Fleet Sales & Service Manager

Freightliner LLC
08.1985 - 08.2005

Bachelor of Business Administration - Business

University of North Carolina At Chapel Hill

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Bill Hinson