Owner/ Operator
Pelican Lake Nursery Landscaping
- Trained and motivated employees to perform daily business functions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Optimized workflow processes through careful analysis of operational needs and resource allocation.
- Managed day-to-day business operations.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Assessed income and expenses and adapted plans to improve profit levels.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
