BILL KREJCI
Downers Grove,IL
Summary
Scrum Alliance-Certified Scrum Master with 20+ years of experience driving teams forward. Renowned for a calm, servant-leader approach, I coach teams to work through challenges while improving collaboration, efficiency, and delivery quality. I protect teams from distractions, remove roadblocks, and ensure a sustainable pace of work.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Scrum Master, Agile Coach and Project Manager
Home Warranty Solutions
04.2025 - Current
- Completed hybrid contract with Home Warranty Solutions company (Apr 2025 - Jun 2025).
Scrum Master and Coach
Delta Dental / Northwinds Tech
08.2017 - 07.2024
- Led Agile transformation initiatives and mentored teams on Agile best practices. I prioritized team success by removing obstacles and ensuring alignment with project goals. Worked with product owners to manage backlogs, optimize sprints, and facilitate agile ceremonies. Managed two - three teams at a time.
- Converted staff from Waterfall to Agile/Scrum, creating training materials for 75+ employees. Facilitated one-on-one Agile training with management and clients to educate team on process, learn from them and ideate new ways of doing things.
- Trained teams on using Velocity through Jira reporting to forecast timelines more accurately, which increased customer satisfaction and reduced team stress.
- Eliminated roadblocks and minimized rework by soliciting client input much earlier. This allowed us to deliver usable code 2x faster than before.
- Facilitated Agile ceremonies, including daily stand-ups, retrospectives, sprint planning, and demos, to foster transparency and collaboration across the team.
- Tracked and reported sprint metrics, including velocity and burndown, to identify trends and continuously improve team efficiency and predictability.
- Collaborated with the product owner to refine backlog items, ensuring that stories were appropriately sized for sprint planning and supporting team capacity.
- Initiated and led Scrum of Scrums (SOS) to build overall continuity, bringing scrum masters and product owners together two - four times/month to share information and best practices.
Scrum Master, Scrum Coach | Senior Project Manager
Acxiom Corporation
01.2000 - 05.2017
- Oversaw Agile project delivery, supporting teams through coaching and establishing productive work environments. Introduced Agile best practices and facilitated organizational alignment on Agile principles.
- Increased overall client satisfaction after leading three+-month transition from Waterfall to Agile/Scrum. Coached individuals and teams to interpret findings and bridge the client knowledge gap.
- Delivered 25-30% growth for financial services client. Developed and maintained account forecasts and project budgets, tracking hours weekly. Assessed project risk factors, recommending appropriate courses of action as part of project tracking and reporting.
- Consolidated two teams into one to create more efficiencies and provide cross-training opportunities to mitigate risk. Emphasized skill development, coaching team members to adopt a versatile approach that met sprint goals and adapted to changing project needs.
- Optimized adoption of learning & development with cascading training program to teach leadership first.
- Developed training resources and coached teams on user story mapping, sprint planning, and release management to enhance forecasting accuracy and streamline communication across teams.
- Acted as a mentor and servant leader, using coaching to enable teams to self-organize and continuously improve. Removed impediments and streamlined communication within and across teams.
- Worked with leadership to align on release planning, establishing timelines that balanced quality, technical debt, and feature delivery.
Education
BACHELOR OF FINE ARTS - COMMUNICATIONS
Southern Illinois University
Skills
- Agile methodologies and lean practices
- Sprint metrics and velocity tracking
- Cross-functional coaching and mentoring
- Remote leadership and facilitation
- Backlog management and prioritization
- Training development and delivery
- Safe Agile and version control
- Jira project management
- Waterfall project management
- Website and application development
- Java programming skills
- Salesforce analytics
- Web portal design
- Enterprise architecture principles
- Relational database management
Websites
Certification
- SCRUM ALLIANCE | CERTIFIED SCRUM MASTER
- CERTIFIED SCRUM COACH
- SAFE AGILE CERTIFICATION
- PMI MEMBERSHIP
Hobbies and Interests
- Beer connoisseur
- Hiking the great outdoors
- Travelling to National Parks
- Home remodeling
Timeline
Scrum Master, Agile Coach and Project Manager
Home Warranty Solutions
04.2025 - Current
Scrum Master and Coach
Delta Dental / Northwinds Tech
08.2017 - 07.2024
Scrum Master, Scrum Coach | Senior Project Manager
Acxiom Corporation
01.2000 - 05.2017
BACHELOR OF FINE ARTS - COMMUNICATIONS
Southern Illinois University
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