Bill Land

• Providing highly personalized and effective massage to meet client's needs and provide relief from their symptoms.
• Established repeat clientele and increased referrals.
• Received glowing Google reviews for exceptional customer service.

• Same as above.

• Lead team in upselling add-on items.
• Worked with POS system to place orders and payments.
• Worked as a Server while in Massage Therapy School.

• Established strong customer relationships listening to their needs and selling them best product for their specific needs and budget.
• Achieved sales goals and exceeded customer expectations for service, delivery and installation.
• Trained new sales associates.

Wine Steward

• Managed shelf inventory, ordered for wine and liquor departments.
• Merchandised and kept department clean and organized for professional customer appeal.
• Set up wine tastings to stimulate sales and promote special offerings.
• Consistently recognized for superior customer service and quality work.

Front End Manager

• Managed front end checkers and baggers.
• In charge of entire store when store directors were offsite.

Grocery Manager

• Managed day shift and night crew teams.
• Accountable for inventory and shrink.

• Worked with sales team to collaboratively reach targets.
• Consistently meeting or exceeding personal quotas.
• Worked full time while still employed at Smith's

• Managed day-to-day business operation of retail store selling home and light-commercial fitness equipment.
• Managed all sales, service and installation.

• Opened and managed sales and delivery teams at two stores
• Maintained extensive knowledge of company products and services.

• Opened and managed two new stores.
• Oversaw sales, marketing, and service.

• Organized equipment and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

• Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.